How long to wait for call from Apple about a review?

The Apple review team accepted one version of my app and rejected the others for what seems a subjective reason. I asked what the implications of this were and they said they had "scheduled a call with an Apple representative in order to discuss your concerns". This was 10 days ago and I haven't heard anything since and I am wondering whether this is normal or not?


I am keen to get a new version out because it has a watch app that I have been working on for months, and also because the app was visually broken by a bug in iOS8.3, so I want to release a version with a workaround. At the moment it's pretty unusable and I am getting complaints from users.


I wasn't surprised that I didn't get a call in the next day or two as it was rejected at the start of WWDC, when they would be very busy, but it's been a while now so I'm wondering if they have forgotten me. However I don't want to pester them if this sort of wait is normal. Has anyone had experience of how long it takes to receive such calls from Apple representatives?

they will give you a call but don't hold your breath. It may take a long time. Ping them again in itunesconnect if you wish.

Thanks. I sent them a couple of messages containing phone numbers but that was over a week ago and during WWDC. I'll try again tomorrow, when it's not a Monday (another time when messages can be missed).

Accepted Answer

They came back to me yesterday so, for those who have the same question in the future, it took 11 days (7 working days). That period included WWDC so things may move quicker during more normal times.

How long to wait for call from Apple about a review?
 
 
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