It appears that years ago, I used my work email address to create a sandbox account. However, now I want to set up a normal iCloud account. I've deleted the sandbox account from Users & Accounts from AppStore connect, but the account still appears to be a Sandbox account. I know this because whenever I try to do anything with the App Store, I get an error message: "Cannot connect to iTunes Store".
Any ideas how I can turn this account from a Sandbox account back to a normal account so I can use it with my work email? Or must I use a new email address?
Any ideas how I can turn this account from a Sandbox account back to a normal account so I can use it with my work email? Or must I use a new email address?