App is not upgrading with Network Extension in iOS 13 in Test flight

Hi
We are building a VPN app (PacketTunnelProvider) and allowing users to install the app through test flight and app upgrade works seamlessly without VPN, but immediately after enabling the VPN, we are not able to get app upgraded with the progress bar in test flight stuck at 90 percent and now app is not usable after that but VPN is still working.
We are not noticing the issue on ios 12.4.1 version but facing the issue on iOS 13 versions.
On looking through console app during upgradation process we are noticing a below recurring log message.

Code Block
Error acquiring hold on plugins for <bundle_identifier>: Error Domain=PlugInKit Code=14 "plugins are busy" UserInfo={busyPlugInUUIDs=({
        XPCExtensionBundleIdentifier = "<bundle_identifier>.tunnel";
    }
), NSLocalizedDescription=plugins are busy}


Could someone please help us in resolving the issue.
This looks like there is a potential issue when updating the existing host app and the Network Extension in not being updated because it is currently in-use. Notice the "plugins are busy," and "Error acquiring hold on plugins" messages. This should be captured in a bug report. Please open a bug report and provide any further logs, screen shots, or videos that you may have reproducing the issue. One you have done so please respond back with the Feedback ID and I can copy myself on it for further updates.


Matt Eaton
DTS Engineering, CoreOS
meaton3@apple.com
Thanks Matt for acknowledging the issue. I have few questions on raising bug report.
Are these bug reports publicly available because we don't want to disclose our app specific screenshots, logs etc.
Would it be okay to share apple id of the app which you can use to track ?
Once you have the bug report opened, go ahead and send the Feedback ID to me in my email address attached to my signature. Make sure to reference this post in your email.


Matt Eaton
DTS Engineering, CoreOS
meaton3@apple.com
App is not upgrading with Network Extension in iOS 13 in Test flight
 
 
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