Push Notification Not Received

Question

Created Aug ’20

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Hello, we are facing an issue with Push Notification delivery to the iPad. We are using Xamarin.Forms app in iPad. Notification is sent from Azure Notification Hub to APNS and then to iPad. Notification Hub is registering the push but the same is not received by the iPad intermittently. Sometime it’s getting delivered delayed. It’s same payload which most of the time delivered instantly and sometime getting lost or delivered delayed.

Any help or suggestion would be helpful.

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Answer 1

Engineer OP

Apple

Aug ’20

Accepted Answer

Typically, intermittent delayed or dropped pushes are caused by an unreliable connection for the device. This is usually more obvious on WiFi only iPads, as there is no fallback to a mobile connection.

A notification will be delayed until the device re-establishes its connection to APNs. If you send another notification before the first one was delivered, the first one will be dropped.

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