Send push notifications to Mac, iOS, iPadOS, tvOS devices through your app using the Apple Push Notifications service (APNs).

Posts under APNS tag

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New delivery metrics now available in the Push Notifications Console
The Push Notifications Console now includes metrics for notifications sent in production through the Apple Push Notification service (APNs). With the console’s intuitive interface, you’ll get an aggregated view of delivery statuses and insights into various statistics for notifications, including a detailed breakdown based on push type and priority. Introduced at WWDC23, the Push Notifications Console makes it easy to send test notifications to Apple devices through APNs. Learn more.
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1.3k
Oct ’23
New features for APNs token authentication now available
Team-scoped keys introduce the ability to restrict your token authentication keys to either development or production environments. Topic-specific keys in addition to environment isolation allow you to associate each key with a specific Bundle ID streamlining key management. For detailed instructions on accessing these features, read our updated documentation on establishing a token-based connection to APNs.
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1.8k
Feb ’25
Issue with app not waking up intermittently due to Pushkit (VOIP)
I am developing a VoIP service. Usually, when receiving a VoIP Push, Callkit is exposed immediately after receiving the message and the app is designed to be used. However, there is an extremely intermittent phenomenon (not well reproduced) where the app does not wake up even when receiving a VoIP Push. And after a long time, the app wakes up and Callkit is activated. (A long time after receiving the call…) Has anyone experienced the above phenomenon? I wonder if there are any reported parts depending on the OS version. (I have identified that it does not occur in the 17.x version, but it is difficult to guarantee because it occurs extremely intermittently) The app is not running in the background, but... Could this be happening if there are a lot of pending operations in the background? I need help urgently
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7h
iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH
I am developing an application that uses NetworkExtension (Local PUSH function) And VoIP(APNs) PUSH. Nowadays, I found a problem on this app doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an APNs PUSH. My confimation result of my app and server log is below. 11:00 AM: my server(PBX) requests a VoIP(APNs) PUSH notification to the APNs. But my app does not receive the VoIP(APNs) PUSH. At this time, my app is running on LAN (Wi-Fi without internet connection), as a result, NetworkExtension was running. so I think this is normal behaviour. 14:55:11 PM: There is an incoming call from the my server(PBX) via local net, and NetworkExtension calls iOS API(API name is reportIncomingCall). However, iOS does not call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall. 14:55:11 PM: At almost the same time, iOS calls the delegate cdidReceiveIncomingPushWithPayload of VoIP PUSH. (instead of call the delegate didReceiveIncomingCallWithUserInfo for the reportIncomingCall?) And the content of this VoIP(APNs) PUSH was the incoming call at "11:00 AM". In other words, the VoIP(APNs) PUSH at 11:00 AM is stuck inside iOS, and at 14:55:11 PM, from NetworkExtension reports it. I feel there is a problem on iOS doesn't handle incoming call of Local PUSH when receiving a Local PUSH after receiving an VoIP(APNs) PUSH. Would you tell me Apple's opioion about this? If this is known problem, Please tell me about it.
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Issue related to APNS is delivering expired voip push notification.
Hi, am facing an issue related to voip push notifications getting delivered 1-2 hours after apns-expiration to 0 and apns-priority to 10. I had raised a similar post got a reply that it may be due to network delay. But network delay can cause the delivery of voip push to be delayed only by few seconds or minutes. But in our case voip push is getting delivered hours after the voip call was attempted. Steps to reproduce: Put our voip app in background and lock iPhone. As app is put in background, socket connections gets disconnected from server. Now if a caller makes call to this app, the call should be delivered through voip push. 2) Voip push should ideally be received even if app is in background and iPhone is locked. It is connected to a good wifi network. But it does not receive the voip push. 3) After 1-2 hours user unlocks iPhone and opens voip app. As soon as user opens app, the voip push is received and phone starts ringing.
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7h
Delivery of expired voip notifications
Hello, We are facing issue that sometimes a voip notification gets delivered after it is expired. The issue can be simply demonstrated we set the device to flight mode, and after 20s we disable flight mode. We still receive the voip notification. We are setting the expiration header as following apns-expiry=0, so from my understanding it should not be delivered if the device was not able to receive the notification in the fist attempt. I have read following thread https://developer.apple.com/forums/thread/778512, from which I understand this is a long standing issue. Hence my question is, is there any way how we can notify the call kit that the call is actually no longer valid, and do not display the call to the user at all? Currently we are forced to always display CallKit call when the notification comes, and some of our users are confused that they see a missed call which they did not have any chance to pick up. Please let me know if you need any more information. Best Regards, Adam Chlupacek
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didRegisterForRemoteNotificationsWithDeviceToken called twice when also using CKSyncEngine in project
In didFinishLaunchingWithOptions I have this setup for getting the token to send to my server for notifications. The issue is that the delegate callback didRegisterForRemoteNotificationsWithDeviceToken gets called twice when also initializing a CKSyncEngine object. This confuses me. Is this expected behavior? Why is the delegate callback only called twice when both are called, but not at all when only using CKSyncEngine. See code and comments below. /// Calling just this triggers `didRegisterForRemoteNotificationsWithDeviceToken` once. UIApplication.shared.registerForRemoteNotifications() /// When triggering the above function plus initializing a CKSyncEngine, `didRegisterForRemoteNotificationsWithDeviceToken` gets called twice. /// This somewhat make sense, because CloudKit likely also registers for remote notifications itself, but why is the delegate not triggered when *only* initializing CKSyncEngine and removing the `registerForRemoteNotifications` call above? let syncManager = SyncManager() /// Further more, if calling `registerForRemoteNotifications` with a delay instead of directly, the delegate is only called once, as expected. For some reason, the delegate is only triggered when two entities call `registerForRemoteNotifications` at the same time? DispatchQueue.main.asyncAfter(deadline: .now() + 4) { UIApplication.shared.registerForRemoteNotifications() } func application(_ application: UIApplication, didRegisterForRemoteNotificationsWithDeviceToken deviceToken: Data) { print("didRegisterForRemoteNotificationsWithDeviceToken") }
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3d
Notification Sound Not Routing to Bluetooth / External Speakers Consistently
Hello Apple Developer Support, We are observing inconsistent behavior with push notification sounds routing to Bluetooth / external speakers. Our app sends push notifications with a custom sound file using the sound parameter in the APNs payload. When an iPhone is connected to a Bluetooth speaker or headphones: On some devices, the notification sound plays through the connected Bluetooth/external speaker. On other devices, the notification sound plays only through the iPhone’s built-in speaker. We also tested with native apps like iMessage and noticed similar behavior — in some cases, notification sounds still play through the phone speaker even when Bluetooth is connected. Media playback (e.g., YouTube or Music) routes correctly to Bluetooth, so the connection itself is functioning properly. We would like clarification on the following: Is this routing behavior expected for push notification sounds? Are notification sounds intentionally restricted from routing to Bluetooth in certain conditions (e.g., device locked, system policy, audio session state)? Is there any supported way to ensure notification sounds consistently route through connected Bluetooth/external speakers? The inconsistent behavior across devices makes it difficult to determine whether this is by design or a configuration issue. Thank you for your guidance.
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3d
Time-Sensitive Trip Offer UI (Lock Screen + Persistent Until Action) – iOS 14 Best Practice?
Hello, I am developing a driver-based application targeting iOS 14+, where users receive time-sensitive trip offers (approximately 10–15 seconds to respond). We would like to implement behavior similar to approval-based apps (e.g., MyGate-style interaction), with the following requirements: When the device is locked: A highly visible notification that allows quick Accept / Decline action. When the device is unlocked (foreground or background): A notification that remains prominently visible (sticky-style) at the top of the screen until the user takes action (Accept / Decline) or the offer expires. Our goal is to ensure the offer remains noticeable and actionable within the short response window. I would appreciate clarification on the following: On iOS 14, is there any supported mechanism to present a true full-screen blocking interface while the device is locked (without using CallKit or Critical Alerts entitlement)? Is there a supported way to make a notification persistent or non-dismissible until the user takes action or the offer expires? Are there any App Review concerns with presenting a blocking modal immediately after the user interacts with a notification? We want to ensure full compliance with Apple’s platform guidelines and avoid unsupported or discouraged patterns. Thank you for your guidance.
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APNS always returning "discarded as device was offline"
Approx Dec 13th 2025 til now (Dec 29th) I noticed my APNS dropped off to nothing daily. When I try to send APNS alerts on the developer site tool it always returns "discarded as device was offline" for multiple devices which I know are online. When I try pushing through my VPS (as I always have without any code changes for months) I get status codes of 400 and 403 mostly and a few 200's without it delivering also. I created a new sandbox certificate just in case it was that but still no luck, I get the same results. Ive checked for any firewall issues and I see the following on my VPS: nslookup gateway.push.apple.com Server: 1.1.1.1 Address: 1.1.1.1#53 ** server can't find gateway.push.apple.com: NXDOMAIN This seems like a second issue but not the primary issue that the portal is reporting. Any ideas what to check? Im at a loss as to why its not working at all through apples test notification portal on my developer account. It seems thats the initial issue I need to solve. Thank you for any ideas/help
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SpringBoard Crashes on macOS Simulator When Receiving Critical Alerts
I’m experiencing a consistent crash of SpringBoard on macOS when running my iOS app in the Simulator. The crash occurs specifically when a critical alert (geofence notification) is triggered by my server and delivered to the app. Xcode version: 16.4 macOS version: 15.5 App uses UNUserNotificationCenter with critical alert notifications related to geofencing. When the critical alert is received, SpringBoard quits unexpectedly on macOS, crashing the Simulator UI to the home screen. The notification is delivered by Firebase, and I have updated to the latest version of that. The console shows: XPC connection interrupted [C:1] Error received: Connection interrupted. [C:1-2] Error received: Connection interrupted. This does not happen when testing on a real device — the app works fine there, however, Springbaord still crashes on macOS. Please advise if this is a known issue or if there’s a workaround. This severely impacts development and testing of location-based critical notifications. The last time I tested this functionality, with an older version of Xcode, I had no issues. Thank you for your help.
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Local Updates to Live Activities ignored after push update
I'm building out a live activity that has a button which is meant to update the content state of the Live Activity. It calls a LiveActivityIntent that runs in the app process. The push server starts my live activity and the buttons work just fine. I pass the push token back to the server for further updates and when the next update is pushed by the server the buttons no longer work. With the debugger I'm able to verify the app intent code runs and passes the updated state to the activity. However the activity never updates or re-renders. There are no logs in Xcode or Console.app that indicates what the issue could be or that the update is ignored. I have also tried adding the frequent updates key to my plist with no change. I'm updating the live activity in the LiveActivityIntent like this: public func perform() async throws -> some IntentResult { let activities = Activity<WidgetExtensionAttributes>.activities for activity in activities { let currentState = activity.content.state let currentIndex = currentState.pageIndex ?? 0 let maxIndex = max(0, currentState.items.count - 1) let newIndex: Int if forward { newIndex = min(currentIndex + 1, maxIndex) } else { newIndex = max(currentIndex - 1, 0) } var newState = currentState newState.pageIndex = newIndex await activity.update( ActivityContent( state: newState, staleDate: nil ), alertConfiguration: nil, timestamp: Date() ) } return .result() } To sum up: Push to start -> tap button on activity -> All good! Push to start -> push update -> tap button -> No good...
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Intended Flow of Invalidating the pushToStartToken When User Logs Out
Hi, we start and update Live Activities with ActivityKit push notifications in our app, but want to do so only if the user is logged in. Therefore we only send the pushToStartToken to the server when a user logs in (or when the token changed and the user is still logged in.) When the user logs out, we remove that start token from our server so that no LA can be started while the app is in the logged out state. This means that the logout isn't happening immediately but is waiting for that deletion request to succeed. This could also fail and lead to the use rnot being able to log out, e.g. if the user has no internet access. If that deletion request would be fire and forget, we would end up in a state where the server still has the token and might start LAs without any user being logged in. The token flow for Remote Push Notifications is different, on the other hand: requesting a token asynchronously via UIApplication.shared.registerForRemoteNotifications() but invalidating it synchronously (at least from the app's perspective) on logout via UIApplication.shared.unregisterForRemoteNotifications(), which makes it way easier for us to make sure the app does not get notifications when no user is logged in. We're wondering if we're just holding it wrong or if our way of handling the LA token deletion is indeed the intended one?
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New push notifications for widgets seem too limited for actual production-level apps
I was very excited to see the addition of push notifications for widgets. However upon further inspection, the way it is implemented seems too limiting for real life apps. I have an app for time tracking with my own backend. The app syncs with my backend in the main executable (main target). My widgets are more lightweight as they only access data in the shared app container, but they don't perform sync with the server directly to avoid race conditions with the main app. I was under the impression that the general direction of the platform is to be doing most things in the main app target (also App Intents work that way for the most part), so the fact that the WidgetPushHandler just calls the widget's method to reload the timeline is very unfortunate. In an ideal scenario I also need the main app to be 'woken up' to perform the sync with the server, and once that's done I'd update the widget's timeline and where I would just read data from the shared app container. So, my questions are: What is the recommended way of updating the widgets when this push notification arrives in the case that the main app target needs to perform the sync first? Is there any way how to detect that the method func timeline(for configuration: InteractiveTrackingWidgetConfigurationAppIntent, in context: Context) was called as a result of the push notification being received? Can I somehow schedule a background task from the widget's reloadTimeline() function? How can I get the push token later, in case that I don't save it right away the first time the WidgetPushHandler's pushTokenDidChange() is called? Thank you for your work on this and hopefully for your answers. FB19356256
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In the context of Live Activity, when app is launched into background due to some callback, should you wrap your work with background tasks?
I'm specifically focused on Live Activity, but I think this is somewhat a general question. The app could get a few callbacks when: There's a new payload (start, update, end) There's a new token (start, update) There's some other lifecycle event (stale, dismissed) Assuming that the user didn't force kill the app, would the app get launched in all these scenarios? When OS launches the app for a reason, should we wrap our tasks with beginBackgroundTask or that's unnecessary if we're expecting our tasks to finish within 30 seconds? Or the OS may sometimes be under stress and give you far less time (example 3 seconds) and if you're in slow internet, then adding beginBackgroundTask may actually come in handy?
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Requesting guidance on long-running background BLE control triggered by server-side events
Hello Apple Forums, We are developing an iOS application that connects to a custom BLE accessory and sends control commands to it. Our system architecture is as follows: A separate hardware device collects data and sends it to our backend server via Wi-Fi. The backend evaluates state changes and determines when the BLE accessory should update its display. The iOS app acts purely as a BLE command executor for this accessory. Our goal is to: Maintain a BLE connection with the accessory while the app is in the background. Receive state-change events from our backend server. Upon receiving such events, send a BLE command to the accessory to update its state. We understand that iOS does not allow arbitrary background execution. We would like to confirm whether there is any supported mechanism, entitlement, or program that allows: Long-running background execution for BLE control, or Server-originated events (other than APNs) to trigger background BLE actions. If this is not supported, we would appreciate confirmation that APNs (silent push) is the only supported way to trigger such background BLE actions, or guidance on any recommended alternative architectures. Thank you for your guidance.
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3w
Push notifications on macOS "discarded due to expiry"
I'm having a reproducible problem receiving push notifications on macOS 26.2. The pattern is that the push is received and then discarded almost immediately (there is a 60s expiration date) when on battery power and then when I plug in pushes start working and even if I unplug again it works for hours until breaking again. These are alert notifications with priority 10. Other team members have had similar problems but less reliably broken and even get a "stored for device power considerations" message followed by discarded (see apns-unique-id c29250a3-abbf-008a-96f9-a5384e32d1df). An example from my machine with the apns-unique-id 6b2dfe3d-af99-182a-0e1e-6b811d3ec486 which fails immediately. iOS is working fine however so this seems to be confined to macOS only.
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Silent Notification Delivery Guarantee
We have been experimenting with silent notifications to update the content in our app and connected bluetooth peripheral at regular intervals. We are facing issues every once in a while with some users not receiving the notifications reliably even if the app is in the background and not killed. Is there a way we can ensure we reliably receive notifications every time without any issues? If there is no guaranteed delivery with silent notifications, then is there any other way that we can explore to achieve our use case?
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APNS notifications - too quiet custom sound
Our application is designated to be used in a quite noisy environment (childcare facility) so we have implemented really annoying custom sounds. Unfortunately the system audio session playing custom sounds is apparently limited to half of the device volume possibility, even though the user sets full volume in the settings. How to change this behaviour to get louder notification sounds? To be clear, I don't want to overcome user settings. If the user sets quieter volume or he sets the silent mode, the application should be silent too. I just need that 100% volume settings is actually 100% device volume. This is a really critical feature for us and for our customers. We have already tried to ask for the critical alerts and we have been rejected.
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Jan ’26
Push notifications were not successfully delivered and have bad status
Hello everyone, I have been working on a macOS app that utilizes push notifications for the past year. Up until recently, everything was functioning correctly. However, now I'm experiencing issues where push notifications are either not being delivered at all or are experiencing significant delays, sometimes up to 10 minutes. Setting the priority header to 10 hasn't made any difference. I am currently using development push notifications, but the issue persists when switching to the production environment. I'm curious if anyone else has encountered similar problems. When checking the push console, it frequently reports that the device is offline, even though it's actually online ("discarded as device was offline"). Occasionally, notifications are delivered promptly, but this is becoming increasingly infrequent. This issue has been consistently reported by our testers, particularly after they updated to macOS Sonoma. Any insights or assistance you can provide would be greatly appreciated.
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5.4k
Jan ’26