cannot log into Messages and Facetime in Big Sur

Question

Created Sep ’20

Replies 7

Boosts 0

Views 2.2k

Participants 6

A few days ago I updated to Big Sur public beta 8, and I realized that when I try to send a message, it says not delivered. I tried logging out of messages, and when I try to sign in, it works for about 5 seconds and then shows me the log in screen again. when I try to log into FaceTime, it just doesn't work. I try using my Apple ID on other computers and it seems to work fine

Boost

Answer 1

tonyzhang OP

Sep ’20

I contacted apple support, the problem was that my iMessage was blocked for some reason

1

Answer 2

timesx OP

Nov ’20

I am having the same problem, how did you get it unblocked?

1

Answer 3

faithmetcalf OP

Nov ’20

I am also having this problem, I haven't been able to use iMessage or FaceTime on my MacBook for like a month now.

2

Answer 4

jcrightkillme OP

Nov ’20

I am having the same problem, I had this problem since Catalina, and now still the same problem in Big Sur

0

Answer 5

timesx OP

Nov ’20

I ended up calling Apple Support and they quickly fixed the problem for me. I guess this is the only way to get it fixed, as they did something on their end.

1

Answer 6

Akash_S09 OP

Nov ’20

Yes! Calling Apple and unblocking Facetime is the only best option available. The reason this happens is to protect your account during inactivity. So if you don't use these services, they will timeout and become unavailable.

Thanks to the first guy/girl who gave the solution here! :)

2

Answer 7

dusandelucia OP

Mar ’21

Hello!
Yes, I also called support and they solved that for me. It took them about 2 minutes to do this.

I just have one more question : in Imessages, I am not able to send ANY kind of message. I choose friend who has Iphone,
than it appear read name in the field on the very top. Does anyone knows why this is happening?
Thanks,
Dusan

0