Charged even though active promo credit

App & System Services General
ericrsa2004 OP
Created Oct ’16
Replies 2
Boosts 0
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Just a heads up to check your invoices this week, I have over $88.00 left on my PROMO CREDIT voucher & was charged $4.61 for ads this week. I wasn't cahagred the first two weeks of the program & the credit doesn't expire until Dec 31...so something is a miss.


Connected the Search Ads team...and they are investigating. Again, just an FYI to check your account.

Replies  2
Boosts  0
Views  385
Participants  3
drewster OP
Oct ’16

Yeah I've got the same thing happening.

0
ItIsWhatItIs OP
Oct ’16

Me too. I have at least $60 in promo credit left but was recently sent an invoice that stated they charged $10 to my credit card, instead of from Promotional Credit as the other invoices stated. Any updates from Apple regarding this?

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Charged even though active promo credit
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