Since the Mac Big Sur update it's impossible to connect my Caldigit dock
for information the problem is with the network connection only because the 2sd screen plug on it is ok and when I connect the RJ45 directly with an Apple adapter I'm connected perfectly. alDigit say:
CalDigit Support (UK)Unfortunately a lot of the previous issues that were present before on Catalina are still present on Big Sur at the moment. Our engineers initially confirmed that Big Sur beta 11 fixed a lot of issues and these were also confirmed on the Apple official forums but, since the launch version of 11.0, most of these changes have either been reverted or made worse. Our engineers haven’t been able to properly test Big Sur 11.0 release version at the moment due to current circumstances with California still on state wide lockdown and we haven’t been given approval from our head office to upgrade to the latest OS version here in the UK/EU at this moment in time. They have confirmed that, kernel panics on MacOS Big Sur still haven’t been addressed by Apple and are still present as they were in 10.15 which still results in customers having crashes and kernel panics when using Thunderbolt docking stations. As mentioned below, this isn’t limited to just our product and other customers reports directly to us, and on the official Apple forums, have confirmed that the issues occurs with other docking stations as well.
From a couple of reports we’ve had, some customers have been lucky and have had a lot of their issues fixed as soon as they’ve upgraded but the majority who have upgraded are having even more issues than before, even without a docking station. Dual monitors still haven’t been fixed by MacOS Big Sur and there is now a new forum post regarding this here: https://developer.apple.com/forums/thread/651131. It’s the luck of the draw as to who can get Big Sur to successfully run and fix their issues and who just has more issues than before.
We’ve had no official report or update from Apple on this.
for information the problem is with the network connection only because the 2sd screen plug on it is ok and when I connect the RJ45 directly with an Apple adapter I'm connected perfectly. alDigit say:
CalDigit Support (UK)Unfortunately a lot of the previous issues that were present before on Catalina are still present on Big Sur at the moment. Our engineers initially confirmed that Big Sur beta 11 fixed a lot of issues and these were also confirmed on the Apple official forums but, since the launch version of 11.0, most of these changes have either been reverted or made worse. Our engineers haven’t been able to properly test Big Sur 11.0 release version at the moment due to current circumstances with California still on state wide lockdown and we haven’t been given approval from our head office to upgrade to the latest OS version here in the UK/EU at this moment in time. They have confirmed that, kernel panics on MacOS Big Sur still haven’t been addressed by Apple and are still present as they were in 10.15 which still results in customers having crashes and kernel panics when using Thunderbolt docking stations. As mentioned below, this isn’t limited to just our product and other customers reports directly to us, and on the official Apple forums, have confirmed that the issues occurs with other docking stations as well.
From a couple of reports we’ve had, some customers have been lucky and have had a lot of their issues fixed as soon as they’ve upgraded but the majority who have upgraded are having even more issues than before, even without a docking station. Dual monitors still haven’t been fixed by MacOS Big Sur and there is now a new forum post regarding this here: https://developer.apple.com/forums/thread/651131. It’s the luck of the draw as to who can get Big Sur to successfully run and fix their issues and who just has more issues than before.
We’ve had no official report or update from Apple on this.