[Apple Pay] Merchant could no be validated

Question

Created Jan ’21

Replies 3

Boosts 0

Views 3.5k

Participants 2

Hello!

I followed the woocommerce instructions for setting up ApplePay payments
https:// docs.woocommerce.com/document/accepting-apple-pay-woocommerce/#section-9

[Apple Pay] Merchant could no be validated. Payment Services Exception merchantId=EF8F5D715F37899B988B42A8C113C1DC5AF9C674CC8538B49E32D4CB61D362F8 unauthorized to process transactions on behalf of merchantId=DBB85B4C30395B4F7474ED84092FA4287E80EDBE8780A69F992E7BA03CBBF9BF reason="DBB85B4C30395B4F7474ED84092FA4287E80EDBE8780A69F992E7BA03CBBF9BF is not a registered merchant in WWDR and isn't properly authorized via Mass Enablement, either."

There is an error on the site, help figure it out

Please help.

Thanks

Boost

Answer 1

Systems Engineer OP

Apple

Jan ’21

This can mean that something was not configured correctly with either the Merchant ID, the Merchant Domain, or creating both the Merchant Identity Certificate or Payment Processing Certificate. Check that all of these assets are created correctly and that your domain has been correctly verified. If the entire Apple Pay environment configuration checks out then I would contact Woo Commerce to see if they have any more insight here.

Matt Eaton
DTS Engineering, CoreOS
meaton3@apple.com

0

Answer 2

Karen_Lyon OP

Jan ’21

Hello, all configuration checks of the Apple Pay environment are confirmed

0

Answer 3

Systems Engineer OP

Apple

Jan ’21

Thank you for the confirmation. I would engage with Woo Commerce then for more information on what could be the issue here. If you continue to experience issues, I would recommend opening a TSI for more help.

Matt Eaton
DTS Engineering, CoreOS
meaton3@apple.com

0