Hi, I have a problem regarding Coreldraw 2019. I bought the license in November 2019 and still haven't been able to use it on my Mac computer.
Corel assistance hasn't been able until now to resolve the problem. On the last remote session the assistant caused a mayor crash on my computer. More than a year later, I think I have been really patient.
This is the problem:
Process: CorelDRW [9252]
Path: /Applications/CorelDRAW Graphics Suite 2019/CorelDRAW 2019.app/Contents/MacOS/CorelDRW
Identifier: com.corel.coreldrawsuite.2019.coreldraw
Version: 21.2.0.708 (21.2.0.708)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: CorelDRW [9252]
User ID: 501
Date/Time: 2021-01-25 16:07:16.384 +0100
OS Version: macOS 11.1 (20C69)
Report Version: 12
Anonymous UUID: DCDFC6AA-3F5A-ACFF-9052-6D313F6E0903
Sleep/Wake UUID: 6BBE48A2-73D7-4542-B00E-F711077217EF
Time Awake Since Boot: 73000 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXCCRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXCCORPSENOTIFY
Termination Reason: DYLD, [0x1] Library missing
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
dyld: Using shared cache: 467A83CB-BA86-3F07-B652-B9256C74080A
Library not loaded: /Library/Preferences/*/libPASMUtility.dylib
Referenced from: /Library/Corel/*/Common.bundle/Contents/MacOS/CrlConfig.dylib
Reason: image not found
Binary Images:
0x103ec5000 - 0x103ec8fff +com.corel.coreldrawsuite.2019.coreldraw (21.2.0.708 - 21.2.0.708) <32411D16-6E77-3D85-BCAC-87D2742DAE63> /Applications/CorelDRAW Graphics Suite 2019/CorelDRAW 2019.app/Contents/MacOS/CorelDRW
0x103ed3000 - 0x103f0ffff +CrlConfig.dylib (0) <C1B5BBCC-BE7D-3995-80CC-DB239E29C2BA> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlConfig.dylib
0x103f75000 - 0x10416afff +CrlUtils.dylib (0) <E8ACFE58-EFB9-384E-A075-85B81F539EC3> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtils.dylib
0x10429f000 - 0x10438cfff +CrlUtl.dylib (0) <4431A68A-98A9-3DD1-91B0-27739541AC0D> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtl.dylib
0x10450e000 - 0x10450efff +CrlBoxInfo.dylib (0) <B4B51B54-595F-3D46-BB0E-64697FC55F29> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlBoxInfo.dylib
0x104517000 - 0x104520fff +CrlUtf.dylib (0) <A703F48E-BC29-3B02-826E-A13797B6AAB9> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtf.dylib
0x112c50000 - 0x112cebfff dyld (832.7.1) <DEA51514-B4E8-3368-979B-89D0F8397ABC> /usr/lib/dyld
0x7fff20221000 - 0x7fff20259fff libobjc.A.dylib (818.2) <45EA2DE2-B612-3486-B156-2359CE279159> /usr/lib/libobjc.A.dylib
0x7fff202e6000 - 0x7fff2033bfff libc.1.dylib (904.4) <AE3A940A-7A9C-3F99-B175-3511528D8DFE> /usr/lib/libc.1.dylib
0x7fff2a586000 - 0x7fff2a587fff libSystem.B.dylib (1292.60.1) <A7FB4899-9E04-37ED-9DD8-8FFF0400879C> /usr/lib/libSystem.B.dylib
Model: iMac18,3, BootROM 429.60.3.0.0, 4 processors, Quad-Core Intel Core i5, 3,5 GHz, 8 GB, SMC 2.41f2
Graphics: kHWAMDRadeonPro575Item, Radeon Pro 575, spdisplayspciedevice, 4 GB
Memory Module: BANK 0/DIMM0, 4 GB, DDR4 SO-DIMM, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR4 SO-DIMM, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
AirPort: spairportwirelesscardtypeairport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1675.1)
Bluetooth: Version 8.0.2f9, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: iPhone
Thunderbolt Bus: iMac, Apple Inc., 41.4
Is there some guru who can help me with this?
Kind regards, Amparo
Corel assistance hasn't been able until now to resolve the problem. On the last remote session the assistant caused a mayor crash on my computer. More than a year later, I think I have been really patient.
This is the problem:
Process: CorelDRW [9252]
Path: /Applications/CorelDRAW Graphics Suite 2019/CorelDRAW 2019.app/Contents/MacOS/CorelDRW
Identifier: com.corel.coreldrawsuite.2019.coreldraw
Version: 21.2.0.708 (21.2.0.708)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: CorelDRW [9252]
User ID: 501
Date/Time: 2021-01-25 16:07:16.384 +0100
OS Version: macOS 11.1 (20C69)
Report Version: 12
Anonymous UUID: DCDFC6AA-3F5A-ACFF-9052-6D313F6E0903
Sleep/Wake UUID: 6BBE48A2-73D7-4542-B00E-F711077217EF
Time Awake Since Boot: 73000 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXCCRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXCCORPSENOTIFY
Termination Reason: DYLD, [0x1] Library missing
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
dyld: Using shared cache: 467A83CB-BA86-3F07-B652-B9256C74080A
Library not loaded: /Library/Preferences/*/libPASMUtility.dylib
Referenced from: /Library/Corel/*/Common.bundle/Contents/MacOS/CrlConfig.dylib
Reason: image not found
Binary Images:
0x103ec5000 - 0x103ec8fff +com.corel.coreldrawsuite.2019.coreldraw (21.2.0.708 - 21.2.0.708) <32411D16-6E77-3D85-BCAC-87D2742DAE63> /Applications/CorelDRAW Graphics Suite 2019/CorelDRAW 2019.app/Contents/MacOS/CorelDRW
0x103ed3000 - 0x103f0ffff +CrlConfig.dylib (0) <C1B5BBCC-BE7D-3995-80CC-DB239E29C2BA> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlConfig.dylib
0x103f75000 - 0x10416afff +CrlUtils.dylib (0) <E8ACFE58-EFB9-384E-A075-85B81F539EC3> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtils.dylib
0x10429f000 - 0x10438cfff +CrlUtl.dylib (0) <4431A68A-98A9-3DD1-91B0-27739541AC0D> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtl.dylib
0x10450e000 - 0x10450efff +CrlBoxInfo.dylib (0) <B4B51B54-595F-3D46-BB0E-64697FC55F29> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlBoxInfo.dylib
0x104517000 - 0x104520fff +CrlUtf.dylib (0) <A703F48E-BC29-3B02-826E-A13797B6AAB9> /Library/Corel/*/Common.bundle/Contents/MacOS/CrlUtf.dylib
0x112c50000 - 0x112cebfff dyld (832.7.1) <DEA51514-B4E8-3368-979B-89D0F8397ABC> /usr/lib/dyld
0x7fff20221000 - 0x7fff20259fff libobjc.A.dylib (818.2) <45EA2DE2-B612-3486-B156-2359CE279159> /usr/lib/libobjc.A.dylib
0x7fff202e6000 - 0x7fff2033bfff libc.1.dylib (904.4) <AE3A940A-7A9C-3F99-B175-3511528D8DFE> /usr/lib/libc.1.dylib
0x7fff2a586000 - 0x7fff2a587fff libSystem.B.dylib (1292.60.1) <A7FB4899-9E04-37ED-9DD8-8FFF0400879C> /usr/lib/libSystem.B.dylib
Model: iMac18,3, BootROM 429.60.3.0.0, 4 processors, Quad-Core Intel Core i5, 3,5 GHz, 8 GB, SMC 2.41f2
Graphics: kHWAMDRadeonPro575Item, Radeon Pro 575, spdisplayspciedevice, 4 GB
Memory Module: BANK 0/DIMM0, 4 GB, DDR4 SO-DIMM, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
Memory Module: BANK 1/DIMM0, 4 GB, DDR4 SO-DIMM, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334232202020
AirPort: spairportwirelesscardtypeairport_extreme (0x14E4, 0x16F), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1675.1)
Bluetooth: Version 8.0.2f9, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: iPhone
Thunderbolt Bus: iMac, Apple Inc., 41.4
Is there some guru who can help me with this?
Kind regards, Amparo
