[Issue] Automation forcing to tap on screen - application run command is not reacting to 'ask when run' unslide during connection or disconnection to Carplay

App & System Services Automation & Scripting
Kyokushin OP
Created Jan ’21
Replies 25
Boosts 0
Views 7.6k
Participants 12
Basic Information
Automation forcing to tap on screen - application run command is not reacting to 'ask when run' unslide during connection or disconnection to Carplay

https://discussions.apple.com/content/attachment/00d1627f-dcaa-4ddf-995a-c1b75560d096
translation:
When connecting to Carplay
Tap, to run "open application
Next"


Issue
I have noticed since iOS 14.3 and iOS 14.4 automations are working different with Carplay.

Previously i was able to create the automation with follwing steps:

  • open waze

  • open spotify

  • open sygic

Of course i set it to 'do not ask when run' and set to run when i am connecting.
At now, the automation is forcing me me to confirm by tapping the phone each time i am entering the car to allow the 'open' command for application what i want to run in background.
Commands like 'play' or 'turn on gsm' are working without confirmation, but 'run app' not.

Most probably the issue is not related only to Carplay automation, but for Automation as is.

I tested on few carplay units, all same effect, BMW 330i F30 OEM carplay, BMW 428i F32 + Andream MMI


Steps to reproduce:

  1. create automation for Carplay

  2. unslide 'ask to run'

  3. add 'open appliction' as action

  4. lock the phone and ensure it is locked in pocket

  5. turn on the car with paired carplay

  6. observe the automation is NoT running while connecting do Carplay.

  7. on the phone you will see notification about allowig app to run.

I tested it also on my second phone with 14.0.2 ios (older) and is working perfectly. Whan i unlide 'ask to run' it is just opening an apps and not asking them to run.

Raised on feedback but nobody seems to care:
https://feedbackassistant.apple.com/feedback/8950377
https://discussions.apple.com/thread/252212356?login=true&page=1

How can i submit that to Apple to get at least any response?
Answered by Frameworks Engineer in 702890022

This should be fixed with the iOS 15.4 beta 1 that was released today. Apps that support CarPlay should no longer prompt for an unlock when opened via the Open App action.

Replies  25
Boosts  0
Views  7.6k
Participants  12
Frameworks Engineer OP
Apple
Jan ’21
Submitting the feedback report was the correct way to file feedback. I've looked at the report, and it was filed during the Apple holiday break - hence the delay.

We will track the issue, thank you for filing the feedback report.
1
Kyokushin OP
Jan ’21
Thank you for taking look at it. Please let me know if you will need more informations or logs. I would be more than happy to help in solving the issue.
1
Kyokushin OP
Feb ’21
Dear Apple, can i kindly ask about the status?

I see iOS 14.5 beta was released but i see no this issue on known issues list.
0
Frameworks Engineer OP
Apple
Feb ’21
Unfortunately, we cannot discuss unreleased software, or our future plans. I am still tracking this bug.
1
Luitwieler OP
Feb ’21
Having exactly the same problem. Looking forward to a fix for this bug.
1
Kyokushin OP
Mar ’21
iOS 14.4.1 - issue still persist :(
0
Kyokushin OP
Apr ’21
iOS 14.4.2 - issue still persist :(
0
Kyokushin OP
Apr ’21
iOS 14.5 - issue still persist :(
0
Kyokushin OP
May ’21
iOS 14.5.1 - issue still persist :(
0
Jules01 OP
May ’21
I also am experiencing this issue. It rised when the ios 14.4 update came. Prior to this version the functonality worked just fine. It is very frustrating. I also noticed that the notification on the phone states "tap to run "open app" so not the automation itself but the command open app within the automation. This leads me to suspect that it may be a delibarate change in order to enhane securtiy,
1
Jules01 OP
May ’21
iOS 14.6 update also didn't fix the issue for me. Anyone else?
0
fwpoppel OP
May ’21

I have the exact same issue. Look, I don't mind it is a security features (it looks like it to me) but it would be great if Apple would communicate about it and also to be able to turn it off. It seems to me completely random but it seems that once you tap continue once and it starts the app then for a while (no idea how long) it will automatically start when I enter the car. But then for some reason, and I can't figure out when/how, it stops again... Frustrating...

When you add security features they should be clear and transparent, not like this...

0
sunnymebs OP
Jun ’21

I have the same issue. Get inside the car and the iPhone asks to "tap to run "open app" command in order to execute. Phone is in my pocket so kinda defeats the object of having CarPlay automation system. Apple please fix this as its annoying!

1
wpebley OP
Jun ’21

I am having the same issue. I even tried toggling the "Ask" toggle on then off with no luck.

1
Kyokushin OP
Jul ’21

Below image is screenshot for the 1st post (it dissapeared) so i am adding again because issue is not solved.

0
[Issue] Automation forcing to tap on screen - application run command is not reacting to 'ask when run' unslide during connection or disconnection to Carplay
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