Hi there,
we are facing an unexpected issue with our App on the AppStore. The App will no longer (after users complete a SW update on IPhone) discover our BLE tracker.
The error message displayed, says:
Warning
You have denied permission to identify the current location of your device. To enable Location Services for SmartInventory go to IOS Settings:Privacy->Location Services->Smart Inventory
This is displayed, despite the fact that location settings where enabled before by the users. Changing location settings is either not possible or, when changed, same error message keeps popping up and our BLE cannot be discovered.
We are using a BLE 5.1 standard chipset.
Any help will be highly appreciated.
we are facing an unexpected issue with our App on the AppStore. The App will no longer (after users complete a SW update on IPhone) discover our BLE tracker.
The error message displayed, says:
Warning
You have denied permission to identify the current location of your device. To enable Location Services for SmartInventory go to IOS Settings:Privacy->Location Services->Smart Inventory
This is displayed, despite the fact that location settings where enabled before by the users. Changing location settings is either not possible or, when changed, same error message keeps popping up and our BLE cannot be discovered.
We are using a BLE 5.1 standard chipset.
Any help will be highly appreciated.
