App rejected - Guideline 2.1 - Performance - App Completeness

Hi there,

my app has been rejected due to the "app becoming non-responsive after launch".

Review device details:
  • Device type: iPhone

  • OS version: iOS 14.4.2

As far as I understood according to the screenshot they sent me, the app got stuck during the loading of the splash screen, however, I have tested it on different devices (physical iPhone 7 iOS 14.4.2 and Xcode simulator) without being able to reproduce the issue. Everything works absolutely fine and smoothly.

Has anyone ever had a similar issue? Any help would be much appreciated.

Thanks in advance,


App rejected - Guideline 2.1 - Performance - App Completeness
 
 
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