App rejected - Guideline 2.1 - Performance - App Completeness

App Store Distribution & Marketing App Review
dariocst OP
Created Apr ’21
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Hi there,

my app has been rejected due to the "app becoming non-responsive after launch".

Review device details:

  • Device type: iPhone

  • OS version: iOS 14.4.2

As far as I understood according to the screenshot they sent me, the app got stuck during the loading of the splash screen, however, I have tested it on different devices (physical iPhone 7 iOS 14.4.2 and Xcode simulator) without being able to reproduce the issue. Everything works absolutely fine and smoothly.

Has anyone ever had a similar issue? Any help would be much appreciated.

Thanks in advance,


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App rejected - Guideline 2.1 - Performance - App Completeness
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