Bluetooth mouse does not function sometimes in Mac. The issue arises after using the bluetooth mouse for a long time without removing it from the bluetooth preferences of Mac. The mouse is running and and it has all the functionalities but as there is no response from Mac, we are not getting any response to the mouse driver, there are no cursor or mouse movements. Turning the mouse off and back on doesn’t make a difference, the mouse cursor doesn’t move at all. We are using a mouse with Bluetooth Low Energy HID profile.
The mouse resumes functioning only once it is removed from the bluetooth preferences and connected again.
This issue was seen in macOS Catalina version 10.15.7. As we upgrade the macOS version, any problems happen with bluetooth? What could be the cause of this issue?
Please help