Hi! I order to transfer one of my apps to a new store, I was asked to delete all the builds from Testflight. All the builds are expired and still, I couldn't find any way to remove them. I tried to continue without the removal but it didn't work. How do I remove these builds?????
Same problem to me! 4 days go and still no answer from support just asking more details. I have give it all details and look like apple not care about us!
I have the same problem. Cannot figure out how to delete Testflight builds, even though this is required before I can transfer an app.
I solved deleting all fields in "information for testers" ("Informazioni per i tester" in Italian). Absurd but worked for me!
Hi all, I have managed to transfer app to a different account. I have all my builds expired and cannot remove them. To solve this, all we have to do is to clear the fields in the General Information > Test Information under the Test Flight tab, then click on Save.
Hope this helps.
after all that years, Apple has yet to provide a way to do this automatically.
This worked for me too! Thanks.
Many thanks. Worked for me too!
I emptied all fields unter "Additional -> Test Information".
Hi everyone,
I wanted to share a solution that worked for me after struggling to transfer my app because of TestFlight-related issues.
If you’re unable to transfer your app and it seems related to TestFlight metadata, here’s what I did:
Go to the TestFlight tab of your app.
Navigate to the “Test Information” section under Additional Information.
In that section, delete all the text, including fields in Beta App Review Information --> Contact Information that are marked as required:
• First Name • Last Name • Phone Number • Email
Even though these fields appear to be mandatory, I replaced their content with just a space character. After that, I resolved any minor validation issues (in my case, there was an email format warning), clicked Save, and it worked.
Once those fields were “emptied” (with just a space), the Transfer App option became available, and I was able to proceed without any more blockers.
Hope this helps anyone facing the same issue!