Ordered Apple Developer Program - Gets cancelled and charged

Good day everyone,

Last August 3, I ordered my Apple Developer Program and the payment finally push through (because sometimes it just shows blank screen).

Apple has emailed be that my order is being processed. I waited like 25 days thinking that I will get an email when the process has completed.

Yesterday, I checked the order thinking that it takes too long then I discovered that the order has been cancelled and I have not billed for it.

But when I check my account, Apple billed me on the same day and it did not even come back.

I tried contacting them regarding it but the support does not work. It returns 503 Service Unavailable for 2 days now and the Phone Call is also not working.

I really need assistance in regard with this matter. I came here to the forums since everything is offline on Apple Support.

Anyone here have experienced this? Is the Apple Support down? I already tried different internet provider, different machines and different browser still the same. It returns bunch of errors when I submit my concern.

Hoping someone can I assist me here on what to do.

Thank you.

I called Apple Support and sent them my driver's license and password. They said it will take two to three business days but its been a week. Its taking too long unfortunately and my money didn't even come back.

Ordered Apple Developer Program - Gets cancelled and charged
 
 
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