ATTrackingManager.requestTrackingAuthorization stopped working in iOS 15

got the same issue - just add delay for 1 sec before showing ATT popup.

At first we show popup for push notifications, then when user made a choice - show ATT popup after 1 sec

I've been debugging this since yesterday. I noticed the same thing. It does seem to have to do when you have another popup requesting permissions. For us, it's location permission.

Just now, I found a phenomenon that if an app has been installed on iOS 15, even if it is deleted, reinstalled, or restarted, the selection of some system permissions of the app is still remembered, so there is no need to reselect (such as user tracking, location, photos, camera, etc.), and there is no pop-up box, except for notifications.

call it in applicationDidBecomeActive.

Call it in “ViewDidAppear”.

The behavior you’re seeing is the result of an intentional change introduced in iOS 15. This change requires the App Tracking Transparency authorization request to be made while the app is active (UIApplicationStateActive). If you happen to be making several privacy related authorizations in a row*, the App Tracking Transparency request is likely stacked behind another prompt, and won’t be displayed, because it was requested while the app was not active.

(Privacy prompts are displayed out of process, temporarily placing your app into the inactive state when they're displayed.)

You’ll want to check the value of ATTrackingManagerAuthorizationStatus to determine the status of the request, and consider requesting permission again (while active) if the result is ATTrackingManagerAuthorizationStatusNotDetermined..

The App Tracking Transparency prompt also won’t display if it’s called from an extension, so ensure that’s also not the case here.

Adding artificial delays doesn't directly address the issue. Instead, make the request while the app is active, don't make several authorization requests in a row, and check the status of the request to determine what the app should do next.

--

* Making several authorization requests is a row is not recommended. When requesting privacy related authorizations, such as for App Tracking Transparency, location, or camera access, apps should present one request at a time. Wait until one permission request is acknowledged before presenting another one. Ideally, wait to request permission until people actually use an app feature that requires access.

—jasonag.

The documentation for requestTrackingAuthorization(completionHandler:) is updated to reflect the latest guidance:

Calls to the API only prompt when the application state is UIApplicationStateActive. The authorization prompt doesn’t display if another permission request is pending user confirmation. Concurrent requests aren’t preserved by iOS, and calls to the API through an app extension don’t prompt. Check the trackingAuthorizationStatus for a status of ATTrackingManager.AuthorizationStatus.notDetermined to determine if you need to make an additional call.

Can you guys show me an example? I'm a visual learner. lol

Unfortunately, our new app has now also been rejected twice. And is now probably waiting for the third rejection. We have several apps where App Tracking Transparency authorization prompt has been showing successfully for a year on iOS 14 or newer. We always called it in viewDidLoad.

Now, the first time the new app was rejected because the App Tracking Transparency authorization prompt did not appear if called from viewDidLoad on iOS 15. That was our mistake because we unfortunately didn't test it on iOS 15.

When we submitted the app for the second time, we showed the App Tracking Transparency authorization prompt in viewDidAppear and tested it on an iOS 15 device. The App Tracking Transparency authorization prompt was displayed successfully. Unfortunately, the app was rejected for the second time with the same reason.

The third time we called the App Tracking Transparency authorization prompt from viewDidAppear after a 2 second delay. Now the app has been waiting for review for a bit longer and we are afraid that it will be rejected again. It is really frustrating. It works with all our test devices and we don't get any more information from the review team.

Would it be possible that on the device of the review employee the "Settings -> Privacy -> Tracking" is disabled?

This is our code for the App Tracking Transparency request:

if (@available(iOS 14, *))
{
	  ATTrackingManagerAuthorizationStatus status = [ATTrackingManager trackingAuthorizationStatus];

	  if(status == ATTrackingManagerAuthorizationStatusNotDetermined)
	  {
		    [ATTrackingManager requestTrackingAuthorizationWithCompletionHandler:^(ATTrackingManagerAuthorizationStatus status)
		    {
			      // Tracking authorization completed. Start loading ads here.

			      [[NSOperationQueue mainQueue] addOperationWithBlock:^
			      {
				        [self loadBannerAd];
				        [self createAndLoadInterstitial];                            
			      }];
		    }];
	  }
	  else
	  {
		    [self loadBannerAd];                    
		    [self createAndLoadInterstitial];
	  }
}
else
{
	  // Fallback on earlier versions
}

Both times this was the reason for the rejection:

1. 1.2 Legal: Privacy - Data Use and Sharing

Guideline 5.1.2 - Legal - Privacy - Data Use and Sharing

The app privacy information you provided in App Store Connect indicates you collect data in order to track the user, including Advertising Data. However, you do not use App Tracking Transparency to request the user's permission before tracking their activity.

Starting with iOS 14.5, apps on the App Store need to receive the user’s permission through the AppTrackingTransparency framework before collecting data used to track them. This requirement protects the privacy of App Store users.

Next Steps

Here are two ways to resolve this issue:

• If you do not currently track, or decide to stop tracking, update your app privacy information in App Store Connect. You must have the Account Holder or Admin role to update app privacy information.

• If you track users, you must implement App Tracking Transparency and request permission before collecting data used to track. When you resubmit, indicate in the Review Notes where the permission request is located.

Add delay 2 seconds for first time worked

You may create an information popup prior to requesting the App Tracking Transparency authorization. When the user closes the popup, you request for authorization. In this way, you can be assured that the application state is UIApplicationStateActive.

Adding a delay as others suggested may not work if for some reason the application state is not active when the delay ends e.g. device is slow which causes the delay to expire while app is still on the loading screen.

The app has now been accepted with the 2 seconds delayed call. But since a delay is not a best solution, we have now solved it differently. As before, we now call a method from viewDidLoad without delay. In this method we check the status of the application. If the status is not active, then we call this method recursively after 0.5 seconds. As soon as the status is active, we call App Tracking Transparency authorization prompt. It should work that way and get through the review without any problems. We'll try to submit an update tomorrow.

-(void)initAds
{      
	  UIApplication *applicaiton = [UIApplication sharedApplication];

    if (applicaiton.applicationState == UIApplicationStateActive)
    {
        if (@available(iOS 14, *))
        {
            ATTrackingManagerAuthorizationStatus status = [ATTrackingManager trackingAuthorizationStatus];

            if(status == ATTrackingManagerAuthorizationStatusNotDetermined)
            {
                [ATTrackingManager requestTrackingAuthorizationWithCompletionHandler:^(ATTrackingManagerAuthorizationStatus status)
                {
                    // Tracking authorization completed. Start loading ads here.

                    [[NSOperationQueue mainQueue] addOperationWithBlock:^
                    {
                        [self loadBannerAd];
                        [self createAndLoadInterstitial];
                    }];
                }];
            }
            else
            {
                [self loadBannerAd];
                [self createAndLoadInterstitial];
            }
        }
        else
        {
            // Fallback on earlier versions
        }
    }
    else
    {
        [self performSelector:@selector(initAds)
                       withObject:nil
                       afterDelay:0.5f];
    }
}

I resolved this problem, adding permission request in viewDidAppear of my first ViewController. In my case I have two permission request, App Tracking Transparency and Location. Firstly I call App Tracking Transparency permission and , in its completionHandler I call the Location permission. I my case I didn't need put any delay. Just put in viewDidAppear method. 

The issue seems to be related to requestTrackingAuthorization which is now required to be called in UIApplicationStateActive, but when the prompt is shown the app goes in inactive state, so the status requestTrackingAuthorization gives back isn't correct. Feels like something for Apple to fix quickly, because timeouts and recursions may fail once they fix this

Given this bug, it's likely that folks have downloaded the app, not been presented with the ATTTrackingManager prompt and the response has defaulted to "Denied".

Does anyone know if it's possible (or planned) to allow that prompt to be re-triggered after the fix?