Not receiving App Store Server Notifications

Question

Created Feb ’22

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Hey,

We're attempting to implement subscriptions in an app we're working on but we're having issues with App Store Server Notifications, specifically, we aren't receiving them, there aren't even any hits to the URL in our server logs.

On the app side of things the purchases are all going through fine.

I've seen a few other devs here mention that the server needs to be compatible with ATS - is there an easy way of checking this?

The same site / server runs the backend for our app and is fully accessible via our API endpoints there, so that would lead me to believe the server is ATS compatible.

Any help would be greatly appreciated!

Thanks!

Boost

Answer 1

App Store Commerce Engineer OP

Apple

Feb ’22

For transport security, we require TLS 1.2 or later. For more details on requirements see https://developer.apple.com/documentation/appstoreservernotifications/enabling_app_store_server_notifications

If you are still having trouble, please file a ticket with Developer Technical Support and/or file a ticket on http://feedbackassistant.apple.com, and then post the FB number here. In the ticket, please include information like what app this is for, the environment and times this was tested, and what types of notifications you expected to receive.

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