Hey guys, so I have a react native app that already has multiple versions submitted to App Store, but lately Apple has been rejecting my new version submissions saying that the app is crashing during launch. Everything runs fine when I build the app on simulators of all device types and it also runs perfectly on physical devices both using TestFlight compilation and also in devices connected to my Mac running through Xcode.
We just can't seem to reproduce their crash even when we use the same device model they used on their revision. All the information we have are the crash reports (attached here) but, honestly, I couldn't get any help from them.
The apple reviewers sent us articles that explain how to symbolicate crash logs but we couldn't understand how to interprete the information.
This problem is affecting directly our project and we can't seem to find the problem, please help us.