App Preview Issue

I am trying to upload app previews for iPad having done so successfully for iPhone. No matter how hard I try the store rejects them claiming "Your app preview contains unsupported or corrupted Audio". I am using Mac OS Ventura. Has anyone else hit this issue?

Up vote post of Easiwriter Down vote post of Easiwriter
175 views
Posted by
Easiwriter
Reply
Add a Comment

Accepted Reply

Fixed the issue. My preview had no soundtrack. Given that the App Store doesn't play sound I saw no point.

Posted by
Easiwriter
Up vote reply of Easiwriter Down vote reply of Easiwriter
Post marked as solved
Add a Comment

Replies

Fixed the issue. My preview had no soundtrack. Given that the App Store doesn't play sound I saw no point.

Posted by
Easiwriter
Up vote reply of Easiwriter Down vote reply of Easiwriter
Post marked as solved
Add a Comment

Hello Easiwriter,

Please file a Feedback report about this. It's likely something the team would like to know about and possibly address.

—jasonag.

Posted by
Jason
Up vote reply of Jason Down vote reply of Jason
Add a Comment