Enterprise License Renewal Rejected

We previously have an Enterprise account subscription which we use to provide an app for a private client. The app is custom to our internal business, and used by more than 1000 agents.

Our subscription is rejected due to: "Our records show that your organization has less than 100 employees. Because this program is designed for organizations with 100 or more employees"

With this we don't have any license to distribute the private app. We cant see that Business Manager can help because it is hard to distribute among this private users.

This is very frustrating as we are in the midst of ongoing event that are solely dependant to the app.

The “private client” should hold the licence, shouldn’t they?

Enterprise License Renewal Rejected
 
 
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