Issue : When applied applock policy to the device, device not shutting down on long press of the power button and volume button. Shut down happens well when the profile is removed from the device.
When tested in iPhone, this worked well when the profile is applied
Steps to Reproduce :
In iPad 16.3 OS ,
Payload :
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>PayloadVersion</key>
<integer>1</integer>
<key>PayloadUUID</key>
<string>01d6d9a0-740f-40e4-a521-b97e3d452547</string>
<key>PayloadType</key>
<string>Configuration</string>
<key>PayloadOrganization</key>
<string>MDM</string>
<key>PayloadIdentifier</key>
<string>com.mdm.b4033cca-328f-4eab-8bbe-b9224a6ab4ed.singleKioks</string>
<key>PayloadDisplayName</key>
<string>single Kioks</string>
<key>PayloadRemovalDisallowed</key>
<true/>
<key>PayloadContent</key>
<array>
<dict>
<key>PayloadVersion</key>
<integer>1</integer>
<key>PayloadUUID</key>
<string>8533f5c1-fbb6-49fb-88bb-b3cbda8e8bb1</string>
<key>PayloadType</key>
<string>com.apple.app.lock</string>
<key>PayloadOrganization</key>
<string>MDM</string>
<key>PayloadIdentifier</key>
<string>8533f5c1-fbb6-49fb-88bb-b3cbda8èe8bb1</string>
<key>PayloadDisplayName</key>
<string>AppLock Policy</string>
<key>App</key>
<dict>
<key>Options</key>
<dict>
<key>DisableTouch</key>
<false/>
<key>DisableDeviceRotation</key>
<false/>
<key>DisableVolumeButtons</key>
<false/>
<key>DisableRingerSwitch</key>
<false/>
<key>DisableSleepWakeButton</key>
<false/>
<key>DisableAutoLock</key>
<true/>
<key>EnableVoiceOver</key>
<false/>
<key>EnableZoom</key>
<false/>
<key>EnableInvertColors</key>
<false/>
<key>EnableAssistiveTouch</key>
<false/>
<key>EnableSpeakSelection</key>
<false/>
<key>EnableMonoAudio</key>
<false/>
<key>EnableVoiceControl</key>
<false/>
</dict>
<key>UserEnabledOptions</key>
<dict>
<key>VoiceOver</key>
<false/>
<key>Zoom</key>
<false/>
<key>InvertColors</key>
<false/>
<key>AssistiveTouch</key>
<false/>
</diµct>
<key>Identifier</key>
<string>com.apple.AppStore</string>
</dict>
<key>Identifier</key>
<string>com.apple.AppStore</string>
</dict>
</array>
</dict>
</plist>
-> I have applied the following kiosk profile to the device . -> When pressing the Power button(top Button) and a side volume button, It doesnt shut down the device. -> Whereas, the device when the above profile is removed. the same buttons lead to shut down. -> Same way this was not an issue for the iPhone devices (only iPads doesnt shut down when this profile is applied)
Have attached the sysdiagnose logs for the iPad (affected). Kindly help with this case.
