Apple rejection: In-app-purchase

Question

Emeny OP

Created Mar ’23

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Hello Community,

We're recently got our app rejected on apple store for the reason below, the issue is the Monthly sub is in the subscription section( not in in app purchase) and it's been approved by apple.( no Developer Action Needed status alert)

Hence, i was not able to follow the steps that they sent mainly because the subscription's been approved, and used in the app binary.

Any help would be approciated.

Guideline 1.1.6 - Safety - Objectionable Content

We found that one or more of your submitted in-app purchase products, and/or its metadata, contains content that could be misleading to users.

Specifically, the metadata of your “Monthly sub” in-app purchase does not include a price.

Next Steps

To resolve this issue, please revise the metadata of your submitted in-app purchases to accurately price each in-app purchase product.

To edit your in-app purchases:

Log in to App Store Connect
Click on "My Apps"
Select your app
Click on "Features" to view your in-app purchases
Click on a Reference Name that is in Developer Action Needed status
Click "Edit In-App Purchase Details"
Make changes to the Display Details
Click Save

Please see attached screenshot for details.

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Answer 1

iAmBowser OP

Mar ’23

It appears that your app has been rejected by Apple because the metadata of your "Monthly sub" in-app purchase does not include a price. The rejection message from Apple provides steps to resolve the issue by revising the metadata of your in-app purchases to accurately price each in-app purchase product.

If your "Monthly sub" in-app purchase is not in the in-app purchase section, but in the subscription section, it may be possible that Apple made a mistake during the review process. In this case, you can contact Apple's App Review team and explain the situation to them. You can do this by using the Resolution Center in App Store Connect.

However, if the in-app purchase is in the correct section and the metadata is missing a price, you will need to follow the steps provided by Apple to revise the metadata of your in-app purchases. This can be done by logging in to App Store Connect, clicking on "My Apps", selecting your app, clicking on "Features" to view your in-app purchases, clicking on a Reference Name that is in Developer Action Needed status, and editing the in-app purchase details. Once you have made the necessary changes, click "Save" to update the metadata.

After making the changes, resubmit your app for review, and it should be approved if everything is in order.

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