My iOS app has been in beta via TestFlight for 2 months without any issue. I use FlutterFlow and Firebase for my app build. I added the RevenueCat paywall and entitlement queries per their integration documentation. Within an hour or two of testing paid app subscriptions I lose access to iMessage on my iPhone and when I call Apple they say it's because the device/number has been reported as spam. This has now occurred on two separate devices with two different cell carriers which is frustrating since Apple representatives mention that they only perform a "one time exception" to reinstate iMessage privileges. The paywall and subscription to content is working perfectly. However, I don't feel confident releasing the app until I can confirm this won't happen to customers in production. I have no clue how to begin to test and troubleshoot this sort of issue outside of risking my personal phone numbers since it seems out of my control. Any insight or ideas?? Thanks so much!

We have a user that's shared screenshots indicating that they're the recipient of a subscription to our app through Family Sharing, but when we look for the transaction in Transaction.currentEntitlements there's nothing there, even after calling AppStore.sync. Should we expect to see a transaction in current entitlements? How can we determine whether it's our bug or Apple's?

I'm testing auto renewable subscription, specifically using Xcode testing (not sandbox). It seems that subscriptions are automatically cancelled after some time. I haven't found any documentation on how long time this is, so does anyone know?

Hello! I developed an app with subscription and I I'm having trouble publishing it in Apple Store: Why Do Apple is complaining about the title, subscription length and price? All information requested is in my paywall screen . Does anyone know how to solve it? What's wrong? Ps. The app use native iOS payment method.

Hello, I am creating a fitness application and i would like to charge subscribers depending on how often they complete their workout. Rn my initial guess i tro create many products like this: 9.99€ 8.99€ 7.99€ .. and everymonth to show them their next product based on how often they complete their workout the last month. But it's not ideal for the conversion rate and i would like to know if it's possible to : Use subscriptions and auto apply a coupon reduction on their subscription ( % based on their use ). Any ideas ?

Please help! I have a subscription IAP failing on tvOS 18.2 at: func makePurchase(_ product: Product) async throws { let result = try await product.purchase() //ERROR OCCURS HERE (See error message below) ... Xcode Console message: "Could not get confirmation scene ID for [insert my IAP id here]" The IAP subscription was working fine on 18.1 and earlier, and the same IAP and code is also running fine on iOS 18.2. The tvOS error on 18.2 happens both in production and sandbox. Are there any changes to StoreKit 2 which might cause this error?

Hello, developers! I recently submitted my app for review, but it was rejected under Guideline 3.1.2 related to auto-renewable subscriptions. According to the review team, my app is missing some required information: The title of the auto-renewing subscription The length of the subscription The price of the subscription Functional links to the privacy policy and Terms of Use (EULA) I’ve checked my app and believe I have included these details, but it seems there might be something I am overlooking. I will attach a screenshot of my app's subscription screen to provide more context. Has anyone experienced a similar issue or can provide guidance on ensuring compliance with this guideline? Any help or advice would be greatly appreciated! Thank you in advance! I might be interpreting their feedback incorrectly since I'm not a native speaker and the feedback comes from another country.

Hi everyone, I was just wondering if anyone could point me in the right direction on how to properly handle inquiries about refunding in-app purchases. I've seen multiple posts saying to direct them to Apple's support, but is there no other direct way of handling this? Also, does Apple not provide an API to interface with so you can issue refunds on behalf of the customer? Thanks.

I have tried to mail the Apple Developer Team so many times now. In desperation, I was even prepared to pay twice should another $99 go through if I didn't hear anything back from Apple on my first payment. I would like to pay my $99 so that I can get registered and start launching my app. Please help? Where can I go to get someone to attend to my repeated communication.

I got this message when my subscriptions were rejected: We have begun the review of your in-app purchases but aren't able to continue because your submitted in-app purchases indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted in-app purchases in the app to ensure your app, and its in-app purchases, are in compliance with the App Review Guidelines. I already submitted the new build with the revised pricing(new business model). But they dont seem to review the new build. Any help is greatly appreciated.

Hi there, My subscriptions have been rejected. I get this message: We have begun the review of your in-app purchases but aren't able to continue because your submitted in-app purchases indicate a change of business model for your app. Therefore, we need to verify the implementation of your submitted in-app purchases in the app to ensure your app, and its in-app purchases, are in compliance with the App Review Guidelines. This has been going on for the last 1 week. I am still not sure how to fix this issue and get my app approved. I dont see an option to include subscriptions/IAP when submitting the app for review. Any idea what is going on and how to fix it. Any help is greatly appreciated. Best, Guna

The guidance provided only explains how to remove the entire app from review, but not how to remove a single subscription. Currently, I have one incorrect subscription that has been rejected due to localisation issues, and it is stuck in the "In Review" status. Unfortunately, I am unable to make changes to it. The correct subscription is in the "Waiting for Review" status, and while I am able to remove it, there is no need to do so. What I would like to do is remove the previous, incorrect subscription.

I'm experiencing issue during Introductory offer creation. Steps to reproduce: Press 'Set up Introductory Offer' Select all Countries or Regions for Introductory Offer Select Start Date and End Date Select type of Introductory Offer: Free, Duration: 1 week Confirm Result: Several rows have blank Countries or Regions fields. "An error has occurred. Try again later." is shown. Response is 409 status code, response is array of [ { "id": "77cdf09d-21f8-4acb-89e9-2123f40925da", "status": "409", "code": "ENTITY_ERROR.RELATIONSHIP.REQUIRED", "title": "The provided entity is missing a required relationship", "detail": "You must provide a value for the relationship 'territory' with this request", "source": { "pointer": "/data/relationships/territory" } }, ... ]

Hi, I hope you're doing well. I am adding across this post because I keep getting an error while I go to purchase the apple developer program support. I recently got approval to register on behalf of my organization, but I am not being able to move forward with the payment. Since I am registering from India, it only lets me add UPI or net banking on the App Store as payment methods. I am also unable to change my payment methods in settings, it just says card on file. Need help in purchasing this subscription. Prompts I get Your purchase could not be completed. For assistance, contact iTunes support. It then says purchase failed an unknown error has occurred.

as title mentions, i've had a subscription approved for being used with my app, however when i want to add this subscription to the new version im uploading, the entire 'in-app purchases and subscriptions' group section is missing so i can't add anything. I have previously had this section showing prior to the subscription approved, but since the subscription was approved, it's no longer possible to even add it

If I have a monthly subscription offering for an app and also a yearly subscription offering for the same app. And if I set up a win-back offer through App Store Connect on the yearly subscription offering. Will this win-back offer be shown to lapsed subscribers of both the monthly and yearly offerings? Or would it be necessary to create a different win-back offer for each offering if we want lapsed subscribers to see a win-back offer regardless of which subscription they had previously purchased? Thanks so much in advance!

We submitted a non-renewing subscription with a new version for first time review. After submitting the version the status changed to "Waiting for review" and the "In-App purchase" section disappeared. Though we had a lot of trouble with the review process I wonder if this is "normal" or if something went wrong. My question: Is it normal that the in-App purchase section is not visible while a Version is waiting for review?

user experienced an issue while trying to redeem a subscription offer code via the presentCodeRedemptionSheet. During the first attempt, the money was debited from; however, received a message indicating that the redemption had failed. Despite the initial failure, when clicked the redeem button again, the process completed successfully and immediately showed a success message. This inconsistency in the redemption process is concerning, as it might lead to double charging or confusion for users about the status of their subscription activation.

App is approved and on App Store but Subscription is in review and localizations rejected. no way to edit. anyone here that go this flow resolved and how?

Hello, Currently I want to create a win-back offer for my app's monthly subscription, but whenever I choose to select Offer type option, Free, and selects options from the list like 3 Days, 1 Week, etc. It is just showing error like, We can't process your request. Go back to where you were and try again. If the problem continues, contact us. Where I am successfully able to create win-back offers for weekly and yearly subscriptions without any issue. I am trying this from last 2 days, but getting the same issue everytime. Please help me solve the issue. Thanks