Is there an App store server notification (V2) when the free trial period ends? Unfortunately, I can't find any information about whether and what information I receive as an app store notification when a free trail period expires. I assumed that there would be an expired or initial buy notification, but apparently this is not the case. Can anyone help me? Thank you!

Dear Apple Support Team, I am writing to seek assistance regarding the payment issues faced by users of my mobile app in Nigeria. Due to recent changes by the Central Bank of Nigeria, users are unable to make payments for in-app purchases with their local bank cards. This has significantly impacted our ability to monetize the platform. We are requesting support in either the review of how the billing is set up or for permission to integrate local payment solutions that accept Nigerian bank cards. Any assistance or direction you can provide on this matter would be greatly appreciated. Thank you for your time and support. Best regards, AYo

I'm trying to use the appstore connect REST API to create an introductory offer for one of our subscriptions. The introductory offer should exist in all territories our app supports. I successfully created an intro offer for all territories, but only by calling POST https://api.appstoreconnect.apple.com/v1/subscriptionIntroductoryOffers (https://developer.apple.com/documentation/appstoreconnectapi/create_an_introductory_offer) 175 times, once for each territory. Is there a more efficient way to do that? The API documentation has no explanatory text, only the types and payloads. I used those to piece together the following approach. I am not sure if this is even the intended way to use the API, so please correct me if I'm wrong. Call GET https://api.appstoreconnect.apple.com/v1/subscriptions/{id}/pricePoints with territory filter USA to get all available price points in USD From the result list, pick the price point whose customer price is closest to the one I wish to set up Call GET https://api.appstoreconnect.apple.com/v1/subscriptionPricePoints/{id}/equalizations to get equivalent price points in all territories Call POST https://api.appstoreconnect.apple.com/v1/subscriptionIntroductoryOffers for each the USA's the and other territories' price points Now my question. The create intro offer endpoint takes as payload an object of type SubscriptionIntroductoryOfferCreateRequest (https://developer.apple.com/documentation/appstoreconnectapi/subscriptionintroductoryoffercreaterequest), which has a field "included", which is a list of price point IDs. In my step 3 above I have a list of price point IDs, and the field name and type suggests to put them here to create an intro offer for all territories in one API call. However, this does not work. The field "included" seems to have no effect whatsoever, no matter what I put in there. Is there a way to create an intro offer for all territories in one go, or do I have to call the create endpoint multiple times?

Hello everyone, I’m facing an issue with my app where it's stuck at the paywall screen because my app has been approved but my subscriptions are still "Waiting for Review". This prevents me from fetching the subscription options needed to display behind the paywall. I've resubmitted my app multiple times and also created tickets and used Feedback Assistant to report this issue, but I haven't received a resolution yet. Has anyone encountered a similar situation or have any suggestions on how to resolve this? My app is live, but without approved subscriptions, users can't access its full functionality. Any advice or insights would be greatly appreciated. Thank you.

Hi, Suddenly product's are not being loaded on WatchOS anymore, no error throwing. Just empty array response... Works normal on iOS. Any idea why? WatchOS 10.5

We want to have subscription that exist within user account. With Apple IAP if you buy a subscription once, it cannot be bought again for the same iCloud account. But if our user within our app logged out and created another account (app account not iCloud account) he should have ability to buy subscription for this new account. Does Apple allow to use third-party service to implement subscriptions now (e.g. Stripe)? Because Apple IAP renewable subscription model wont work for our case.

Hi, Two years ago we launched a business for readers and writers. People buy a subscription through our website, where they also upload books, articles, journals, etc. They are then directed to download either the iOS or Android apps where they can read the content writers have uploaded. The App also includes social functions allowing members to leave reviews, create discussions on each piece of writing, etc. When reviewing the Apple Developer guidelines, we were confident we met the definition of a ‘Reader’ App (defined by Apple as an App whose primary purpose is to access previously purchased content, being books, magazines, music, videos, etc). We completed the External Link Request process as a Reader App and were successfully provided the exemption authority. However, in our latest version update (one that includes a critical bug fix stopping us from promoting the business until it is fixed) we were rejected on the basis that the reviewer considered any inclusion of additional functionality automatically made us not a Reader app. (noting the social functions had been in place since day 1 and had been reviewed over a dozen times). I understand that the term ‘Primary purpose’ is not in itself an exact measure, but to us it is quite clear the primary purpose of our App is to access the books and other written content that the member has purchased. The social functions are secondary and developed in support of this primary purpose. We submitted an Appeal 6 days ago (noting it as urgent due to the bug fix it includes) but have had no response. Really at a loss on what to do. Has anyone else had a similar issue? Or some precedents (either supportive or otherwise) on a definition of a Reader App? Appreciate any advice on how we can resolve. Regards Yousif

Can I delete an auto-renewal subscription item even when there are subscribers?

Good morning, I am in the process of setting up a new release of my application, in fact I recently submitted a release using stripe as a means of payment for subscriptions which was refused by telling me that it must go through Apple IAP. Currently everything has been migrated to IAP, my subscriptions are offered by period (1 month, 6 months, etc.), and with discount vouchers that I manage until now with my server (managarial/marketing choice). The approach used to manage this is to offer two subscriptions on Apple Connect for each period: for example 1 month => there is one subscription with $3 and one with $2. With respect to my server verifications (has the user validated their discount voucher or not), I display the appropriate subscription to them. Could you please tell me that this approach will not impact me on my next review? while knowing that currently all subscriptions now go through IAP Apple and my work on the server side only manages the display of the appropriate products and whether or not the user has validated their reduction voucher. Tank you.

In my application, I have to create and remove many auto-renewal subscription items programmatically using an API. Like the YouTube app, when a user creates a channel, I will create a subscription item with their name, and when they shut down the channel, I will cancel the whole subscription and remove the item. I found that I can create subscription items using the following API: https://developer.apple.com/documentation/appstoreconnectapi/create_an_auto-renewable_subscription In the following document, I found that I can stop selling and cancel subscriptions at https://appstoreconnect.apple.com by changing the availability of item from "Cleared for Sale" to "Remove from Sale": https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-availability-for-an-auto-renewable-subscription My question is can I stop selling and cancel subscriptions using an API? The App Store Connect API offers modifying subscription availability, but it only offers changing sales countries: https://developer.apple.com/documentation/appstoreconnectapi/modify_an_auto-renewable_subscription They also offer a subscription deletion API, but I'm not sure if it'll work as I need: https://developer.apple.com/documentation/appstoreconnectapi/delete_a_subscription How do you manage auto-renewal subscription items when you stop selling them? Is there any API or do you do it manually? Thank you.

Hello guys! I would appreciate your help. I am developing an app (next to my webapp). In this app users can register as either owners of moving company or as the customers. Moving company owners can list their company like a directory/business listing. The app is free to use for customers and also for company owners except if you want to list your moving company to be able to get clients and sell your physical service. Now i have a subscription plan in mind so the moving company can list itself, which will also be listen on my webapp as the databank is shared. According to someone this doesnt require IAP, because at the end the company is paying for the listing, to help him sell his physical service. next to it, i also want to get provision for each time the moving company gets a client through our app and pays through our app. thirdly, i was planning to offer sponsored Listing, which will aswell work for my webapp. Meaning if someone pays for sponsored listing on my app he gets sponsored on my webapp aswell and vice versa. And lastly, the subscription plan has an upgrade package where moving companies can get leads aswell. Like the first thing someone told me that it shouldnt require IAP as the end service us physical and thats where i am helping out. Now i wanted to be safe than sorry and wanted to know what you guys say. Is is allowed without IAP? Where do i need IAP and where can i for example use Stripe? Are there any ways to go around IAP? I have already read the guidelines but it seems my app functions fall between them (probably) as the sponsored Listings are also on webapp if bought in mobile app aswell as the physical services that are promoted and sold through our subscription, where we dont really offer a digital service. I would really appreciate your help very much, and i thank you for reading all this.

I added my first subscription to my app using StoreKit's SubscriptionStoreView. Everything worked as expected in the debug environment and also in TestFlight. So I submitted my app and subscriptions to App Store Connect, got everything Approved and released. After updating my app through App Store and checking the Subscription View, it just says "Subscription Unavailable. The subscription is unavailable in the current storefront." I waited around 3 days and still getting the same message. Now the very strange behavior starts. I went to App Store Connect, I made and edit to the subscription description, saved, removed the edit, saved, and submitted to review. 15 minutes later the subscriptions appear in my app and everything works as expected. After getting the edit approved, the Subscription View in my app again only showed the message "Subscription Unavailable. The subscription is unavailable in the current storefront." No user is able to see the subscriptions anymore, even though it worked as expected before the edit was approved. So I did the same as before. Again, make an edit to the subscription description, save, remove the edit, save, submit to review. 15 minutes later the subscriptions are again available in my app and it works as expected. This is definitely not the expected behavior and submitting the subscription edits every day is wasting the App Review Team's time as well as mine. I contacted Apple Developer Support but I didn't get any reply back (at least yet). I am not the only one experiencing this. I found a friend online who has the exact same issue, and is able to temporarily solve it by making an edit to the subscription description as well. So far it has been a huge headache, and we are losing customers this way. Please if anyone has experience with this problem, or has any suggestions, they will be greatly appreciated. Thank you so much, Tomas

Im using Revenuecat to manage subscriptions. In real device everything works fine but in emulator there is an error fetching offerings. It says that there is an issue with the configuration but i'm not able to debug. None of the products registered in the revenuecat dashboard could be fetched from App Store Connect.

My app has been approved for four days now, but the subscription items are still "Waiting for review". Online users cannot make purchases. I have already contacted Apple's technical support via email and phone, but it seems to have no effect. What should I do?

Hello, I'm facing a critical issue with renewing my Apple Developer membership, and I'm seeking urgent assistance. Here's a summary of my situation: As an iOS developer, I've found that the renew button is nowhere to be found in the Developer apps or on the website. Despite having correct payment methods and sufficient funds, I can't renew my account. I've tried multiple approaches, including: Using both iPhone and Mac Developer App / App Store Trying different browsers Reaching out to support via chat and phone Contacting the US support team directly After nearly 10 days of waiting, the response I received was simply a link to the renewal page, which I had already checked countless times. This response indicates that my situation was not thoroughly reviewed. Meanwhile, my apps have been removed from the store, causing daily financial losses. Waiting indefinitely for a resolution without any clear timeframe is extremely frustrating. Has anyone else faced similar challenges? If you have found a solution, your insights would be greatly appreciated. Any assistance from the community or from Apple Support is urgently needed. Thank you.

For example: The transaction id obtained by the app is: 2000000625603237 The transaction id notified by Apple is: 2000000625603236 Why does this happen?

Hello, I tried to create an subscription for my app but I receive this error every time, what should I do?

Hello, My developer account has expired, and I can't renew it. Despite checking on both my iPhone and Mac App Store, my subscription doesn't show up in the subscription list. The renew button is missing in the Developer app on both iPhone and Mac, and it’s also absent on the website: https://developer.apple.com/account. I’ve tried logging in and out multiple times on both devices. I’ve even contacted Apple Support, but haven’t received any response. My apps are at risk of being removed from the store. I’m in the middle of an important project and can't even publish a TestFlight version. It's incredibly frustrating. It's disappointing that such a large company like Apple could have such a glaring issue. Can anyone please suggest a way to fix this?

Hi, Our application offers 3 non-renewing subscriptions. I have integrated the necessary code, and our App Store Account Paid Agreement status is Active. Transactions are successfully completed in the sandbox environment. However, I am facing difficulties with server-side validation. The /verifyReceipt API is deprecated, and I need an alternative method for server-side validation. The Apple documentation is quite confusing, and I couldn't find any articles related to the new approach for server-side validation. I would greatly appreciate it if you could provide a detailed guide on how to perform server-side validation with the new method. Thank you in advance.

I have yearly auto renew subscription. in ASC I generate a promo code. giving user free subscription. At the end of the year are they [A ] renewed automatically for free so promo code continues? [B ] renewed automatically at the actual subscription price [ C] not renewed so effectively get to choose to start a subscription at the current price [D ] none of the above