Issues applying for developer program

I've been trying to sign my company up for the developer program.

I am the sole director and employee of the UK company.

For verification I uploaded a photo of my passport and sent a link to the UK public company register showing I am the sole director.

After two days I get the following response:

I wild like to highlight that we would need all of the below documents from your side in order to continue with the process.

I’d kindly ask you to provide a copy of the following documents:

• Applicant’s employment verification

• Applicant’s employee badge or business card

• Business documents for <REDACTED> COMPANY

The redacted company isn't even my company! Its the name of another company half way around the world.

I do not have an employee badge or business cards.

Had the support assistant got my company mixed up with another ticket they are working on?

The redacted company isn't even my company!

Right, it sounds like they fucked up.

You may be able to sort this out by contacting them, but I fear you will need to "please can you escalate this to someone with a clue?".

Have you paid? If not, I'm sure some people would suggest starting again and seeing if you get better luck. I'm a pessimist though, and I fear that could just make things worse.

FWIW I wasn't asked for any of that. (I have a UK limited company, but in my case I converted a personal account, so the process may have been a bit different. It was also a few years ago.) Did you do the DUNS thing successfully?

I do not have an employee badge or business cards

Fixing that is likely the easiest part.

Issues applying for developer program
 
 
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