Notarize Electron app Team is not configured for notarization issue

Question

Created Sep ’23

Replies 6

Boosts 2

Participants 5

{ "logFormatVersion": 1, "status": "Rejected", "statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", "statusCode": 7000, "ticketContents": null, "issues": null }

I've tried notarizing my electron app but I get this error all the time. I've contacted Apple Developer Technical Team but I've been redirected to Developer Programs Support.

I've asked them to approve the Team for notarization and they've redirected me back to Technical Team and said that the Team is not approved for notarization, which I know already from the logs error.

I've watched every topic related to this Team is not yet configured for notarization issue, like : https://developer.apple.com/forums/thread/118465

But it didn't helped much, because I suppose it's something that the Developer Programs Support needs to approve.

My Team seems configured in App Connect, everything seems to be in place, I've accepted all the agreements, don't know what else to accept or do for Team to be approved, I didn't receive next steps from the Apple Developer Program Support Team.

It's been 2 months since I'm trying to notarize and the deadline is coming, so please if anybody can help out to fix this.

Thank you

Boost

Answer 1

DTS Engineer OP

Apple

Sep ’23

I've asked them to approve the Team for notarization and they've redirected me

That should not have happened. Please drop me a line via email, at the address in my signature. Make sure to include a link to this thread because I get a lot email |-:

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

1

Answer 2

DTS Engineer OP

Apple

Sep ’23

For those reading along at home, I’ll be helping melinte-luminita in a different context.

Note And just so we’re clear, the info from my post on that earlier thread is still valid: Only Developer Programs Support can address this issue.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

1

Answer 3

dhipatel OP

Dec ’23

Hi @melinte-luminita,

I'm facing same issue. Did your problem resolved, can you please give me steps to resolve this issue if you have? You help will be appreciated.

Thank you!

1

Answer 4

melinte-luminita OP

Jul ’24

@dhipatel The problem did not get resolved. I had an code obfuscation in my app and the notarization was seeing it as malicious code and they probably flagged my Team to not notarize anymore because of that. @DTS Engineer can you talk with them to allow me to notarize again? I've removed the obfuscation so the code can be checked without issues.

It was the first time i did notarize and i didn't know that obfuscation can trigger some warnings on the Apple side. Otherwise people can reverse engineer the code and copy it imediately.

1

Answer 5

Abhishek49 OP

3w

Please help me anyone how to solve this issue statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", "statusCode": 7000,

0

Answer 6

yavva OP

1w

Hello,

I have the same issue, and it's not been resolved for 11 months. Everytime I write to the support they tell me that this issue can take an undetermined amount of time and promise to write back.

11 months.. No one writes me back.

Paid for nothing, and they do not refund the purchase.

p.s. I already recieved an email about subscription renewal. Of course I will cancel it.

0