Notarization: "Team isn't configured for notarization"

Code Signing Notarization
AdamRd OP
Created Jun ’19
Replies 51
Boosts 0
Views 18k
Participants 27

I've tried to notarize my app recently and got the error:

{
  "logFormatVersion": 1,
  "jobId": "...",
  "status": "Rejected",
  "statusSummary": "Team is not yet configured for notarization",
  "statusCode": 7000,
  "archiveFilename": "myapp.dmg",
  "uploadDate": "2019-06-20T06:24:53Z",
  "sha256": "...",
  "ticketContents": null,
  "issues": null
}

I've never heard about "team configuration for notarization" previously. What are the steps to resolve that issue?

Thanks in advance.

Answered by DTS Engineer in 379585022

OK, after a lot of misstarts I finally have some concrete info to share:

  • The Team is not yet configured for notarization message does not indicate a technical issue. As such, it’s not something that DTS (Developer Technical Support) can help you with, either here on DevForums or via a DTS tech support incident.

  • The correct escalation path for this is Developer Programs Support. You can contact them via this link.

Note If that link drops you at the top-level Contact Us page, try logging in first and then clicking on the link.

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware 

let myEmail = "eskimo" + "1" + "@apple.com"
Replies  51
Boosts  0
Views  18k
Participants  27
DTS Engineer OP
Apple
Jun ’19

I've never heard about "team configuration for notarization" previously. What are the steps to resolve that issue?

Yeah, that’s a weird one. I’ve seen this issue reported by a number of developers and I’m still investigating it.

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware 

let myEmail = "eskimo" + "1" + "@apple.com"
(s. 714789186)
0
ringys OP
Jun ’19

Same problem, I never had that error before

0
DTS Engineer OP
Apple
Jun ’19

This error is the subject of ongoing work at our end. I’ll post back here when I know more.

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware 

let myEmail = "eskimo" + "1" + "@apple.com"
0
Adamos OP
Jun ’19

Hello Eskimo,


I have the same problem. Waiting for your response almost a week.


Thanks !

0
tanvifromjaipur OP
Jun ’19

Hello Eskimo,


I have the also same problem. Waiting for Apple response almost a 3 week.


Thanks !

0
elliotfinkels OP
Jul ’19

Hello,


Any updates on this issue? Still occurs

0
elliotfinkels OP
Jul ’19

Was anyone able to resolve this issue?

0
elliotfinkels OP
Jul ’19

Still no update? We still get the same error

0
DTS Engineer OP
Apple
Jul ’19

A few developers opened DTS tech support incidents about this issue and I discussed it at length with the notarisation team. Unfortunately, I’m not yet able to share any further details. If and when that changes, I’ll post an update on this thread.

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware 

let myEmail = "eskimo" + "1" + "@apple.com"
0
areisdn OP
Jul ’19

For a moment I thought this issue was resolved, yesterday I uploaded a flat package to the notarization service and it was accepted for processing but unfortunately there was some validations errors and returned a json describing each issue found, then I have fixed and submitted a new package and this time I`ve got the same error "Team is not yet configured for notarization".

0
elliotfinkels OP
Aug ’19

Were you able to overcome this issue?

0
vikram_rajpuro OP
Aug ’19

Hi eskimo,


I am facing the same problem and monitoring this thread since a long time. Waiting for the solution now. New macOS is less than a month away being released. is there any update on this issue. please let me know.


thanks

0
DTS Engineer OP
Apple
Aug ’19

is there any update on this issue.

No. As I mentioned previously, I’ll post an update on this thread when I have some details to share.

Share and Enjoy
—
Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware 

let myEmail = "eskimo" + "1" + "@apple.com"
0
vikram_rajpuro OP
Aug ’19

thanks eskimo for your response.


But my biggest concern is; what we should do in case macOS get released before the solution for this problem as apple has made notarisation mandatory. I hope you guys will come up with something before the OS release so that we can prepare our product accordingly.

0
elliotfinkels OP
Aug ’19

Less than a month away from Catalina and still no information on this weird issue whatsoever - This is very frustrating... We're left with this vague message and just have no clue what is wrong...

0
Notarization: "Team isn't configured for notarization"
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