Problems with in-game purchases

Hello

We encountered a problem with purchases in games that we updated in the last week, for example: https://apps.apple.com/us/app/dentist-game-for-kids/id1640030160

If we make a purchase in Sandbox there is no any problem, but after purchasing in AppStore the game cannot be unlocked and nothing helps including reloading and restoring of purchases. Game freezes on this screen:

We use Unity version 2021.3.26f1 and App Purchasing Unity package Version 4.8.0 Looking forward for your kind reply

Thank you in advance

Problems with in-game purchases
 
 
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