StoreKit error:Storekit has failed to fetch this product. We implemented in-app purchases using StoreKit2. During testing, we were able to make purchases smoothly in various ways without any issues. However, the reviewers encountered this error, and it happened 100% of the time.

Hello, I’m experiencing an issue with StoreKit 2 when passing a new appAccountToken for each purchase request. Case-ID: 15948169 (for DTS reference) Description of the Problem When initiating a purchase, I generate a new UUID to use as the appAccountToken: let serverTransactionId = UUID() let options: Set<Product.PurchaseOption> = [ .appAccountToken(serverTransactionId) ] let result = try await product.purchase(options: options) Expected Behavior: Each new purchase should return the updated appAccountToken that I pass into the purchase options. Actual Behavior: The payload response after success always contains the same appAccountToken from the very first transaction. It ignores subsequent UUIDs I pass and keeps reusing the original one. This causes issues because the same identifier is being reused across multiple transactions, making it difficult to map purchases to the correct user session. Steps to Reproduce Generate a fresh UUID using UUID(). Pass it as .appAccountToken when calling purchase(). Complete the transaction in the sandbox environment. Inspect the payload response → The appAccountToken value is always the same as the first one used, not the newly provided one. Additional Info I do have a focused test project that reproduces this issue. The issue appears specific to appAccountToken persistence across multiple transactions. Has anyone else experienced this behavior with StoreKit 2? Is this expected (Apple caching the first token) or could this be a bug?

I added my first subscription to my app using StoreKit's SubscriptionStoreView. Everything worked as expected in the debug environment and also in TestFlight. So I submitted my app and subscriptions to App Store Connect, got everything Approved and released. After updating my app through App Store and checking the Subscription View, it just says "Subscription Unavailable. The subscription is unavailable in the current storefront." I waited around 3 days and still getting the same message. Now the very strange behavior starts. I went to App Store Connect, I made and edit to the subscription description, saved, removed the edit, saved, and submitted to review. 15 minutes later the subscriptions appear in my app and everything works as expected. After getting the edit approved, the Subscription View in my app again only showed the message "Subscription Unavailable. The subscription is unavailable in the current storefront." No user is able to see the subscriptions anymore, even though it worked as expected before the edit was approved. So I did the same as before. Again, make an edit to the subscription description, save, remove the edit, save, submit to review. 15 minutes later the subscriptions are again available in my app and it works as expected. This is definitely not the expected behavior and submitting the subscription edits every day is wasting the App Review Team's time as well as mine. I contacted Apple Developer Support but I didn't get any reply back (at least yet). I am not the only one experiencing this. I found a friend online who has the exact same issue, and is able to temporarily solve it by making an edit to the subscription description as well. So far it has been a huge headache, and we are losing customers this way. Please if anyone has experience with this problem, or has any suggestions, they will be greatly appreciated. Thank you so much, Tomas

Hey, everyone. I'm having an issue with my modal shadows when building for macOS. I've attached an image to show you what's going on. I have a rounded corner window, and when the In-App Purchase overlay opens, the modal shadow of that rounded window is square (which doesn't make sense, and looks bad). Can somebody please help me address this? I've tried searching high and low for a solution but I can't find anything :-( I really appreciate you taking a look! -Logan

Hello, I am really struggling to test my first In-App Purchase for a non-consumable product. I have setup the following: App Store Connect: Paid agreement, Bank account, tax forms and compliance all submitted and active Privacy policy added Pricing and availability - all setup In-App Purchases screen - status is "Ready to Submit" Code refers to the correct BundleID: com.mycompany.product - it is exactly the same in App Store Connect and within my code. XCode: I have setup a StoreKit configuration file and it has correctly sync'd with App Store Connect and pulls through the correct data. The code compiles with no errors or warnings. I trying to initially test in the simulator before I - use a Sandbox account in a spare device. Outcome from all of the above, when I run the app, all I receive is an empty array!! What could I be missing or overlooking? Any help you could offer would be gratefully received. Thanks.

My app offers auto renewable subscriptions, I have couple of questions regarding how to model the subscriptions at server side, Is originalTransactionId will ever change for a subscription? Will it stay same in case of subscription upgrade/downgrade/crossgrade? If it changes on product change then how do i keep track that the subscription was a continuous subscription and not a new one? Is the webhook payload contains any identifier of which apple account purchase the subscription? I am having issues maintaining sync between the app account's current subscription and the local apple account's subscription, is there any doc regarding this? Will be really helpful

Our in-app purchase’s 'App Store Localization' status shows as rejected, but no specific reason was provided. Could anyone advise on how to resolve this or where to find detailed rejection feedback?

my app state is pending developer release. but my ipa is waiting for review. will be great if any one coluld help me in this issue. my app name : QaffPlus app id : 6748287808

I’m implementing App Store subscriptions using StoreKit 2 and testing in the Sandbox environment. Until about a week ago everything worked fine, but recently the Settings > Subscriptions screen shows this message for my test account: “Your current payment method is not available.” The behavior: • Using a Sandbox tester account (not a production Apple ID) • Purchase flow works successfully — the transaction completes, and I receive server notifications • However, the system Settings app still displays that message under the subscription entry • No code changes were made since it last worked Questions: 1. What exactly does this message mean in the Sandbox environment? 2. Could this be related to any Apple system issue or recent backend update? 3. Has anyone else seen the same behavior in recent days? Environment: • Xcode 15.4 • iOS 17.5 (physical device) • StoreKit 2 / Swift 5.10 • Sandbox tester (Japan region) Thanks in advance for any insights or confirmations from others who are testing subscriptions in Sandbox!

Hi everyone, I’m facing an issue where StoreKit is returning 0 products from the App Store, even though my auto-renewable subscriptions are approved in App Store Connect. When calling queryProductDetails using Flutter’s in_app_purchase package (which uses StoreKit under the hood), StoreKit reports success but returns an empty list. The logs show the following error: IAPError(code: storekit_no_response, source: app_store, message: "StoreKit: Failed to get response from platform.") InAppPurchase.isAvailable() returns true, but no product details are received. Already verified: • Subscriptions are approved in App Store Connect • Product identifiers in the app match those in App Store Connect exactly • In-App Purchase capability is enabled in Xcode • Paid Applications Agreement, banking, and tax details are active and complete • Using the latest version of the Flutter in_app_purchase package StoreKit should normally return the list of available products in the production environment, but it consistently returns an empty array along with the “storekit_no_response” error. Has anyone else encountered this issue or found any potential causes for StoreKit failing to return products in the production environment? Any insights would be greatly appreciated. Thank you.

I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any Apple Server Notifications from the sandbox. However, when I use the Request Test Notification option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase. It looks like sandbox purchase notifications are not being sent, even though the test notification works fine.

Hello Fellow Developers, I recently built a simple craft related app called "Genie Crystals" with a landing page. there is a button on landing page which redirects to a main template generator page. Here the user can play with the parameters and create an output which can be exported. to export there is an unlock button which is linked to the in-app purchase configured in the app. Initially it was not capturing price properly so I modified the code slightly to keep the button in disabled state until the product details got fetched in background asynchronously. But when I released the app and downloaded it on a different device at the time of load itself, I am getting the alert - product not available. I have used correct product Id in the program. I have confirmed that. I think I am missing something. Any help will be appreciated. I am new to this so if I need to share any additional information kindly let me know. Thanks.

Hey guys, somehow I used my real ID(not sandbox test ID) to purchase a non-consumable item in the TestFlight package, no actual payment was made, but this payment record cannot be erased. Even though I know the transaction ID, I cannot initiate a refund like using refundRequestSheet(). Does anyone know how to deal with this, or there is no way to solve it?

Hi there! Whenever I try to add a new Offer Code for my app's subscription, I get an unknown error. When I get to the last step of the "Create Offer for Codes" flow, I get an error that error reads "An error has occurred. Try again later." I have been getting this same error for over a week now, so any help figuring out how to add new offer codes would be greatly appreciated!

I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any App Store Server Notifications from the sandbox. However, when I use the “Request Test Notification” option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase, and the receipt is verified successfully with the sandbox verification endpoint. To further debug, I used the getNotificationHistory API to fetch notifications for yesterday and today (Nov 3–4, 2025). Apple’s API response does not include any notifications or transaction IDs for my today’s purchases (Nov 4, 2025) — even though I can confirm from logs that those transactions were completed and verified successfully. It looks like sandbox purchase notifications are not being sent or logged, even though test notifications work fine. Could someone from Apple please confirm if there’s currently an issue with sandbox server notifications for auto-renewable subscriptions?

Hello Apple Developer Community, We are currently facing an authentication issue when calling the App Store Server API for subscription validation. Despite following Apple’s documentation and verifying all credentials, we consistently receive a NOT_AUTHORIZED error response. GET https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/appTransactions/{transactionId} Environment: Sandbox and Production (both tested, same result) Our Setup: Key ID: {Your Key ID} Issuer ID: {Your Issuer ID} Bundle ID: {Your Bundle ID} JWT Header: { "alg": "ES256", "kid": "" } JWT Payload: { "iss": "", "iat": , "exp": <timestamp + 5 minutes>, "aud": "appstoreconnect-v1", "bid": "" } Authorization Header: Authorization: Bearer Troubleshooting Steps Already Taken: Verified that .p8 key, Key ID, Issuer ID, and Bundle ID are all correctly configured and match the App Store Connect details. Confirmed that the system clock is accurate (UTC). Used appropriate endpoint (sandbox or production) based on environment. Ensured that the JWT is short-lived (under 5 minutes). Added the “Bearer” prefix correctly in the header. Tested JWT generations using Python. Issue: All requests return: { "errorCode": "NOT_AUTHORIZED" } Questions: Are there any additional claims or headers required for the subscriptions endpoint? Are there specific permissions or roles needed for the API key in App Store Connect? Is there a way to get more detailed logs or diagnostics for this NOT_AUTHORIZED response? Does the App Store Server API require a different aud or bid structure for certain endpoints? We already contacted Apple Developer Support, but they suggested posting here for engineering-level guidance. Any insight or examples of a working JWT + request for this endpoint would be greatly appreciated.

We got Advanced Commerce API and the generic product identifiers approved. When I was try to migrate a sandbox subscription to ACA enabled subscription I hit an error Request payload (Hid some info but the requestReferenceId is the real) { "descriptors": { "description": "Migrated", "displayName": "Migration" }, "items": [ { "sku": "product_1mo_999", "description": "description", "displayName": "Product" } ], "requestInfo": { "requestReferenceId": "3b0b8e67-d8a0-45f4-8f6d-06bffa9a2c08" }, "storefront": "USA", "targetProductId": "com.company.generic.subscription", "taxCode": "C003-00-1" } Response { "errorCode": 5000000, "errorMessage": "An unknown error occurred." }

I registered in this summer, uploaded 2 apps. But recently I decided to add iAP to my apps, everything is ready, in Xcode sandbox everything works fine, but when I uploaded new version to TestFlight to test, when I tap on the subscription it says something like "Product not found". (I have added subscriptions to the app, and added them to the version before submitting, also, this version is in status "awaiting developer release" so I can tap a button and this new version with iAPs will be on App Store. But im unsure what to do, because exactly this verified by Apple's version is not working in TestFlight.) In Business section of my Apple Developer Account in Agreements I only have agreement of free apps, but not about the paid apps. 
When I registered I used my (R)(us)sian passport, I think this is the reason that I simply don't even have the agreement of paid apps to accept it. 
I have multiple passports, and multiple EU debit cards. I emailed apple to change the location of my account (to another EU country), but they ghosted me. They sent me emails to upload documents about 4 or 5 times, every time I uploaded my another passport, got an auto email "thank you, we will write you in 2-3 days", but either they did not write me, or they said that the document is not in English (it isn't). 
What do I do? Also, to my situation, someone of my family has a company in (R)(us)sia, and I have in EU (Estonia). Maybe if nothing will work out with "Individual account", I should change to my company? And what is better EU or (R)(us)sian? 
Im new to this community, hope to hear an answer, or just an advice. Thank you!

I've been testing the offer code feature for my non consumable in app purchase using a sandbox account, with sandbox offer codes and in the sandbox environment. However, the codes don't appear to work despite everything being in the sandbox. Any idea what I'm missing?

Hi, I found In-App purchase feature is restricted even with User-based VPP. I understand Device-based VPP does not accept In-App purchase, however User-based VPP accept In-App purchase. (It works on iOS 15 device actually.) When I tried subscribe ChatGPT on iOS 26 device using User-based VPP, an error dialog is shown that explains In-App purchase is not allowed. sysdiagnose shows logs belog: 情報 2025-10-26 23:58:22.350841 -0700 storekitd [Client] (ChatGPT) Initializing client デフォルト 2025-10-26 23:58:22.353982 -0700 storekitd [Client] (ChatGPT) Initialized with server Production bundle ID com.openai.chat and request bundle ID com.openai.chat] デフォルト 2025-10-26 23:58:22.354020 -0700 storekitd [CanMakePayments] In-app purchase disabled because app com.openai.chat has MID based SINF In iOS 15 device, no storekitd logs are found and appstored and several processes seem to handle In-App purchase. Does In-App purchase no longer work with User-based VPP? Thank you.