I'm hitting a persistent build/upload failure when trying to submit my first app for review. Hoping someone has seen this specific issue. Setup App: ShiftSelf (an AI-guided self-coaching app) Bundle ID: app.shiftself.mobile Apple Developer account: active, paid, fully verified (Switzerland) App Store Connect: app created, Version 1.0 in "Prepare for Submission" Build pipeline: Expo-based (using a hosted Expo build service for the IPA upload) The error Every upload attempt fails with: exportArchive Error: Downloading App Information This has now occurred 14 times over the past 5 days, with no configuration changes between attempts. What is already configured correctly Two auto-renewable subscriptions (Monthly $9.99, Annual $59.99) — both in "Ready to Submit" state Subscription Group with English localization ("ShiftSelf Pro") created Both subscriptions attached to Version 1.0 under In-App Purchases and Subscriptions Privacy Policy URL, Terms URL, and Account Deletion URL all live and reachable DSA verified, Banking and Tax information active App icon, screenshots, and metadata all uploaded Age rating questionnaire completed (4+) App Privacy answers fully submitted No pending agreements in Account → Agreements, Tax, and Banking What I have already tried Recreated the subscription group localization Detached and reattached subscriptions to the version Multiple rebuild attempts at different times of day and across multiple days Verified all metadata fields are filled Apple Support engagement Currently working with Apple Developer Support (Case #102880953484). Guidance so far: Subscriptions must be "Ready to Submit" → done Subscriptions must be attached to the version → done Both confirmed. Builds still fail with the same error. Questions for the community Has anyone else seen "exportArchive Error: Downloading App Information" specifically during the metadata fetch step of an automated upload? Is there a known App Store Connect API issue that causes the metadata download to fail silently for first submissions? Would uploading the IPA manually via Apple Transporter bypass this step entirely, or does Transporter rely on the same metadata fetch? Is there any way to get more verbose logs on what specific "App Information" the export step is attempting to download? Any pointers from anyone who has hit this would be hugely appreciated. Happy to share more details if useful. Thanks 🙏

Hi all, Reporting an active production issue in case anyone else is seeing the same pattern, or has insight into what could cause this. Symptom As of 2026-05-09 morning, one specific auto-renewable subscription product is silently absent from Production StoreKit responses on our live App Store build. The product is still 'Approved' in App Store Connect, all metadata is intact, no error code is returned — the product simply does not appear in the products array. The other 3 products in the same subscription group continue to work normally. 100% of production users are affected. Setup App: live on App Store, version 1.0.0 (build 8) Subscription group with 4 auto-renewable products: standard_monthly_799 ✅ returns correctly standard_annual_6999 ✅ returns correctly unlimited_monthly_1299 ❌ MISSING from production response unlimited_annual_9999 ✅ returns correctly SDK: purchases_flutter (RevenueCat) → StoreKit Same physical device, same code, same RC config behaves correctly in Sandbox — all 4 products are returned and a sandbox purchase of unlimited_monthly_1299 succeeds. Timeline 2026-05-08: working correctly, purchases succeeding normally 2026-05-09 morning: product silently disappears from production StoreKit responses No app update was submitted between those dates No App Store Connect changes were made Onset was simultaneous across all production users at one timestamp What I've verified App Store Connect: Product status: Approved All territories enabled, all prices configured (no N/A in any territory) Subscription group correctly contains all 4 products No 'Submit for Review' pending changes Product attached to live app version 1.0.0 (8) Tax category: Match to parent app Family Sharing: Off (consistent with the working products) Paid Applications Agreement: Status: Active Banking and Tax forms: Active RevenueCat dashboard: All 4 products show Store Status: Approved Default offering contains all 4 packages iOS attachment for the affected product is intact No warnings or sync errors Sandbox StoreKit (today): flutter run (debug) on physical device → all 4 products returned flutter run --release on physical device → all 4 products returned Sandbox purchase of unlimited_monthly_1299 succeeds Production StoreKit (today, broken): App Store-downloaded 1.0.0 (8) on multiple users' devices Multiple Apple IDs / multiple devices / multiple regions — all reproduce Only unlimited_monthly_1299 affected; other 3 products fine Why this looks server-side Sudden simultaneous onset across all users No code or config change preceded onset Sandbox unaffected, only Production affected Single product affected, not the whole subscription group or app No error returned — silent omission only Cannot reproduce with locally signed builds, only with App Store-distributed binary This pattern is consistent with a server-side product indexing or fronting issue specific to one product in Production StoreKit. As a developer I don't have visibility into Apple's product-serving infrastructure to investigate further — looking for guidance from anyone who has seen this before. Questions for the community Has anyone else seen a single auto-renewable subscription silently drop out of Production StoreKit responses while remaining Approved in ASC, with no error code returned? Is there any internal product-state flag (beyond what's exposed in the ASC UI) that could cause Production StoreKit to silently omit a product? Anything similar to a hidden 'review hold' or 'price tier reconciliation' state? Has the asymmetry between RevenueCat package identifiers (Standard uses RC's $rc_monthly/$rc_annual default identifiers, Premium uses custom premium_monthly/premium_annual identifiers) ever been implicated in this kind of failure? RC support has been notified, but worth asking publicly. For anyone who has resolved a similar issue: what action ended up clearing it — ASC re-save, RC re-sync, Apple Support escalation, or did it self-resolve after Apple-side cache propagation? Filings in progress ASC Contact Us ticket: filed Apple DTS technical incident: filed RevenueCat support ticket: filed Feedback Assistant report: in progress Will update this thread with the resolution path once we have one. Thanks, — Kin Pong Lo (developer, Alice: AI English Tutor)

I have Subscription and In-app purchases product ids [Waiting in Review status] created on app store , when i send the product ids from the app to store for purchase , its returning sku-not-found code in Sandbox/Testflight envirionment , I tried multiple times the result is same. Please guide me on this

I am aware of the following in the App Review Guidelines; 3.1.1 If you want to unlock features or functionality within your app, (by way of example: subscriptions, in-game currencies, game levels, access to premium content, or unlocking a full version), you must use in-app purchase. Apps may not use their own mechanisms to unlock content or functionality, such as license keys, augmented reality markers, QR codes, cryptocurrencies and cryptocurrency wallets, etc. The app itself operates normally, but imposes limits after a limited time of use. Purchasing the full version removes these limits. This is a one-time IAP, not a subscription. My app is aimed at professionals within the entertainment industry, and will only ever be used within a theatre or other similar venue. I do not intend to provide any other paid route to the full version than via the App Store. However, what I would like to do is provide free use at certain events and to students in their educational venues (e.g. college theatres etc)- is it acceptable to use an external mechanism (e.g. a server based API) to temporarily remove the limitations whilst in that venue? Or, likewise, provide an extension to the free trial period for specific uses. Note this is not a purchase, as there is no payment. Therefore there is no revenue outside of the App Store (which surely is the point of the mandate to use IAP for this purpose) Also, it's not fully 'unlocking' the app (the user doesn't get the full version, they just aren't bound by the trial limit timer when within that venue or for a limited time) I'm aware that another route would be to put a different version of the app in the store that requires a username and password for use (for example) and then provide those credentials to log in - as there's lots of apps that follow that model, but it seems clunky to require the user to download a different app.

Hi all, I've been observing what appears to be a timing mismatch in how Apple handles Korea trial-to-paid consent, and I wanted to see if other developers are seeing the same thing. Per Korean regulations effective Feb 14, 2025, Apple must obtain explicit user consent before converting a free trial to a paid subscription. Apple handles this via email, push notifications, and an in-app consent option accessible from Settings > Subscriptions. For a 7-day trial in the Republic of Korea storefront, I'm observing: Consent push notifications (Agree to continue your subscription without interruption) start arriving ~1 day after trial redemption, at roughly hourly frequency. However, when the user taps the push and navigates to Settings > Subscriptions, there is no consent option available. The only visible action is "Cancel Free Trial". The consent option only becomes available around day 4 of the trial (i.e., 3 days before renewal, matching Apple's documented messaging cadence [1]). For the first ~3 days, users receive hourly push notifications they cannot act on. The only way to stop them is to cancel the subscription entirely. This is happening across multiple apps in the Korean App Store, so it appears to be a platform-level behavior rather than an app-specific issue. Is anyone else observing this behavior? Any insight from Apple engineers or other developers would be greatly appreciated. [1] https://developer.apple.com/help/app-store-connect/reference/in-app-purchases-and-subscriptions/consent-for-subscription-offer-conversions

Our live production app Padel Club Pro (Apple ID 6763061435, Bundle ID com.padelclubpro.app) has been blocked from all new installs since launch due to StoreKit incorrectly displaying our auto-renewable subscription as a "One-time charge" on the App Store install sheet. The issue: Tapping the install button on the App Store opens the StoreKit purchase confirmation sheet showing "R499.99 / One-time charge" instead of presenting the app as a free download with the subscription available in-app. The app's base price is set to Free in App Store Connect. The subscription is approved and configured correctly as auto-renewable. Subscription details: Product ID: com.padelclubpro.app.monthly Status: Approved Subscription Duration: 1 month Introductory Offer: Free for the first week (active across 175 countries) What I've verified: App base price is set to Free Paid Applications Agreement is fully signed and active (tax forms, banking complete) No phantom non-consumable IAPs exist (In-App Purchases section is empty) RevenueCat App-Specific Shared Secret is set correctly RevenueCat product mapping correctly points $rc_monthly to the subscription product Reproduced on multiple physical devices using multiple different Apple IDs (none had previously interacted with the app) Issue has persisted for 6+ days, ruling out CDN propagation delay Apple Support case: Filed case 102883643138 six days ago — only received automated confirmation, no response since despite two follow-up emails. Suspected cause: The auto-renewable subscription appears to be approved as a standalone product but is not properly bound to the live build/version on Apple's StoreKit servers, causing StoreKit to fall back to a default "One-time charge" display. Question: Has anyone encountered this before? Is there a known fix on the developer side, or does this require Apple engineering to re-bind the subscription server-side? Any guidance on how to escalate the support case would be appreciated — this is a critical production-blocking issue and we have not been able to acquire a single user since launch. Thank you in advance.

Hello, I have an app on the App Store that offers in-app purchases (consumable, non-consumable) and auto-renewable subscriptions. My goal is to verify the validity of purchase receipts on my own backend server, to prevent fraudulent transactions. My questions: Does Apple provide an API that allows my server to validate a receipt (the one generated after a purchase) and confirm whether it is genuine? For auto-renewable subscriptions, can I retrieve renewal dates, expiration dates, and current renewal status using that same API? From reading the documentation, I understand that Apple provides the App Store Server API and the App Store Server Notifications. Is this the correct approach for receipt validation and subscription status checking? Any clarification or code example would be greatly appreciated. Thank you.

I've read several topics on cancelling subscriptions in sandbox environment, but it seems to me that it could not be applied to TestFlight. I can cancel sandbox subscriptions through Settings > App Store > Sandbox account But since TestFlight does not use sandbox account I cannot cancel a sub from there. Also, TF purchase does not appear in the list of regular subscriptions (Settings > Profile > Media & Purchases). So my question is: is there any way to manually cancel auto-renewable subscription bought in TestFlight build of the app?

Hi everyone, I’m currently stuck with a blocking issue in App Store Connect and would really appreciate any guidance or insight. Issue: My app version (iOS App 1.0) is missing the “In-App Purchases and Subscriptions” section entirely. Because of this, I cannot attach my subscriptions to the version, which is preventing me from submitting the app for review. Additionally, I also do not have the option to create a new version, so I can’t work around the issue by moving to 1.0.1. What happened before this: I uploaded a build (Build 24) Submitted the app for review Then removed the submission After that, the IAP section disappeared completely Since then, I cannot attach subscriptions or create a new version Current state: Subscriptions are created and show “Waiting for Review” New Build is attached to Version 1.0 All metadata and screenshots are complete “In-App Purchases and Subscriptions” section is missing “Add Version” option is not available What I’ve tried: Removing and re-adding the build Waiting for UI refresh/processing Contacting Apple Developer Support (case has been escalated for 6 days with no response) Impact: This is currently blocking my app launch because I would be rejected since the subscriptions are not linked, as I cannot submit my first subscription with the app. Questions: Has anyone experienced a missing IAP section after removing a submission? Is there any way to force reset the app version state from the developer side? Is this a known App Store Connect issue? Any help or suggestions would be greatly appreciated. Thanks in advance.

FB: https://feedbackassistant.apple.com/feedback/22556883 We're seeing a small number of production users where both Transaction.currentEntitlements and Transaction.all return zero transactions for a valid, active, non-refunded non-consumable IAP. This makes it impossible to restore the purchase via any StoreKit 2 API. Environment: Xcode 26.4 (Build 17E192) iOS 26.4.1 Direct call to SK2 Transactions.all & Flutter in_app_purchase package v3.2.3 (uses SK2 on iOS 15+) Non-consumable IAP (one-time purchase) What we observe: AppStore.sync() triggers but the purchase stream returns 0 transactions Transaction.all returns empty Transaction.currentEntitlements also returns empty User is confirmed on the correct Apple ID Issue reproduces on both iPhone and Mac for the same Apple ID Issue appears to have started recently for users who previously had no problems Debug log from affected production user: [2026-04-20T08:50:10.744115Z] init: iapAvailable=true [2026-04-20T08:50:10.744566Z] init: isPremium=false [2026-04-20T08:50:10.744567Z] init: triggering silent restorePurchases [2026-04-20T08:50:45.974566Z] restore: started [2026-04-20T08:50:45.986848Z] restore: sk2Transactions count=0 [2026-04-20T08:50:45.993004Z] restore: sk2Direct isVerified=false active=null [2026-04-20T08:50:45.993011Z] restore: sk2Direct inconclusive — falling back to standard restore [2026-04-20T08:51:16.000851Z] restore: timed out after 30s — fallback isPremium=false [2026-04-20T08:51:16.000910Z] restore: completed — succeeded=false foundPurchase=false Unable to reproduce in sandbox — Transaction.all works correctly there. Appears specific to production for a small subset of users. Has anyone else seen this?

I'm trying to distribute one-time use offer codes for a non-consumable IAP, but every redemption attempt fails at the App Store with the error: Unable to Purchase This promotional offer is not available. My setup: the app is in Ready for Distribution state, the IAP is Non-Consumable and Approved, and the offer is a Free one-time use offer available in all 175 territories. I generated a batch of 500 production codes which are active and were created more than 24 hours ago. I've already ruled out the usual suspects: the app is installed from the public App Store (not TestFlight), the test Apple IDs have never purchased this IAP before, the storefront is included in the offer's territories, and the IAP works correctly when purchased at regular price. The error reproduces across multiple users, devices, and Apple IDs, and each failing code is still unredeemed. Has anyone successfully shipped non-consumable offer codes since the October 2025 rollout? Thanks!

Is there any way to activate Storekit External Purchase Entitlements in Russian region currently? External Purchase documentation's form link for this specific region is not working. Is there a workaround to register for it?

Dear all, This is my first post in this forum - and, in fact, my first app, too! I'm glad to be here, and thanks in advance for your help. I'm looking to offer an app for a one-time payment. I'd also like people to be able to try the app for a week. It seems that the "Pricing and Availability" section in App Store Connect is not the right place to configure this kind of offer. It does allow me to set a one-time price, but I cannot find a trial-period there (or am I missing something?) Two different strategies seem possible here: Using in-app-purchases: make the actual app free, but ask users after a week to buy a non-consumable IAP. The problem with that: I need to verify that the app has been installed for seven days ... even if it has been uninstalled at some point. Using subscriptions: There is a "free trial" option for subscriptions. But after that free trial, subscriptions are being payed periodically. I'd rather have the user only pay once for lifetime-access. Some apps seem to use strategy 1 - I believe the "Lap swim" app does. But still it seems like a bit of a hack - is there a more elegant way to achieve this?

I’m trying to submit the first release of my iOS app together with the app’s first consumable in-app purchases, and I’m stuck in what looks like an App Store Connect state issue. My app was already rejected by App Review because the in-app purchases did not appear inside the app when the reviewer opened the paywall. Current setup: First app release Current app version page: iOS App Version 1.0.2 Current attached build: 5 App has never been released before 4 consumable IAPs: com.glowup.credits.100 com.glowup.credits.500 com.glowup.credits.1000 com.glowup.credits.2500 What I see in App Store Connect: All 4 IAPs show Waiting for Review On the iOS App Version 1.0.2 page, the In-App Purchases and Subscriptions section does not appear at all Because of that, I cannot explicitly select or attach the IAPs from the version page What I’ve already done: Uploaded a new build and attached build 5 to version 1.0.2 Removed my local StoreKit configuration file so the app now uses live App Store / StoreKit only Confirmed RevenueCat is configured correctly and sees the offering/packages RevenueCat logs show the products exist remotely, but StoreKit cannot fetch any live products and returns an “offerings empty / none of the products could be fetched” type error RevenueCat also reports the products are still in WAITING_FOR_REVIEW My questions: If the IAPs already show Waiting for Review, are they automatically linked to the current app submission? Is it expected that the In-App Purchases and Subscriptions section can disappear from the app version page in this state? For a first-release app that was already rejected, is attaching a new build and clicking Update Review enough, or is there another step required to associate the IAPs with the resubmission? Has anyone seen App Review reject an app for missing IAPs while the IAPs were still pending review and not yet fetchable from StoreKit? Any guidance from someone who has dealt with this exact first-release + first-IAP submission flow would help a lot.

Hello Apple Developer Support / StoreKit Team, We recently observed a behavior regarding the appAccountToken in App Store Server Notifications v2 that seems to completely contradict the official documentation. According to the Set App Account Token documentation: The same appAccountToken continues to apply to renewal transactions if the customer upgrades, downgrades, or cross-grades the subscription. However, we encountered a scenario where an active in-app crossgrade resulted in an updated/overwritten appAccountToken inside the subsequent JWSRenewalInfoDecodedPayload, despite our backend never calling the Set App Account Token REST API. Our Observation: A user subscribes to our 1-month plan (Product A). Apple generates an originalTransactionId bound to their initial appAccountToken (Token A). Later, a crossgrade to a 1-year plan (Product B) is initiated from within the app while the user is logged into a different account in our system (Token B), but using the same underlying Apple ID on the device. When the crossgrade takes effect at the next renewal date, we receive a DID_RENEW webhook. The Anomaly (See Attached Screenshots): Upon decoding the JWSRenewalInfoDecodedPayload from the webhook, we noticed that the appAccountToken had unexpectedly changed to the new token (Token B). As shown in the attached redacted screenshots: Screenshot 1 (Before/Original): JWSRenewalInfoDecodedPayload for Product 00001 shows the appAccountToken ending in ...e9a. Screenshot 2 (After Crossgrade): JWSRenewalInfoDecodedPayload for Product yearly_saver shows the appAccountToken has mutated to ending in ...507, even though the originalTransactionId remains exactly the same. To reiterate, our server did not call the POST /inApps/v1/subscriptions/appAccountToken/{originalTransactionId} endpoint to manually overwrite this token at any point. Our Questions: Is this the intended StoreKit 2 behavior? Does Apple automatically overwrite the base appAccountToken in the RenewalInfo if a new token is somehow associated during an active in-app crossgrade transaction? If this is intended, could the documentation be clarified? The current phrasing strongly suggests the token is permanently locked to the initial purchase and will never change during crossgrades unless the REST API is explicitly called. While this behavior is actually quite helpful for our backend to track multi-account users, we want to ensure we aren't relying on an undocumented bug that might be patched unexpectedly. Any insights from the StoreKit engineering team would be highly appreciated. Thank you!

I’m trying to manage pricing for auto-renewable subscriptions using the App Store Connect API (JWT). For In-App Purchases (non-consumable / consumable), I can: list price points set pricing using pricePointId However, for subscriptions: I can create subscription groups and subscriptions but I cannot find a clear way to: read current pricing (e.g. US price) set pricing via API I also tried using the asc-cli tool (v0.17.2), but it does not expose subscription pricing commands. Questions: Is subscription pricing accessible via the App Store Connect API? If yes, which endpoint should be used? If not, is this intentionally limited compared to IAP pricing? Any guidance or examples would be very helpful.

I’m experiencing an issue with subscriptions that behave differently between Xcode builds and TestFlight. Subscriptions work correctly when running the app directly from Xcode in a sandbox environment, but they do not work as expected when testing the same build through TestFlight. Has anyone experienced a similar issue with subscriptions working in Xcode but failing in TestFlight? Any guidance on what to check or debug would be appreciated. Additional details: iOS version: [ IOS 26] StoreKit version: [ StoreKit 2] TestFlight: When attempting to load the subscription products, the app returns “Product not found”. In some cases, it also shows the error “The subscription is unavailable in the current storefront”. This happens consistently in TestFlight, even though the same products load and work correctly when running the app from Xcode in the sandbox environment. Thanks

Hi, I previously posted about this but didn't provide specifics so decide to try this again: https://developer.apple.com/forums/thread/824212 The app is called Kino Controller, it is a client for the Kino app that runs on Smart TVs and allows users to upload videos to their TVs both to store(on the TVs internal storage and the USB storage they may attach to their TVs) and watch those videos(it has decent video player). In short, it turns their TVs into media servers. I personally use it to store videos that I film but I don't want to keep on my phone because of the disk usage. This is the app in question and you can give it a try with its macOS client that I published directly: https://appwared.com/apps/kino Now, I want to get the macOS and the iOS clients into the App Store and because I don't want to collect/sell user data and display advertisement I want to offer in-app Purchases that removes the free usage limit that is 10 videos stored in the TV at a time. I already offer this from the TV app and I want to offer the same option through the macOS and iOS apps, with having this on the client app that controls the TV app it's just better UX and I'm happy to bring business to Apple as well. However after multiple rejections from and fulfillments of the reviewers I have come to a point where I don't know how to proceed because the reviewers are rejecting the app about a features that We have already implemented. There are two things in particular, both under "Guideline 5.1.1(v) - Legal - Data Collection and Storage". We noticed that the app requires users to register with personal information to purchase and track In-App Purchase products that are not account based. Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. The app supports account creation but does not include an option to initiate account deletion. Apps that support account creation must also offer account deletion to give users more control of the data they've shared while using an app.Follow these requirements when updating an app to support account deletion: Only offering to temporarily deactivate or disable an account is insufficient. If users need to visit a website to finish deleting their account, include a link directly to the website page where they can complete the process. Apps may include confirmation steps to prevent users from accidentally deleting their account. However, only apps in highly-regulated industries may require users to use customer service resources, such as making a phone call or sending an email, to complete account deletion. Now, we introduced the registration feature after the reviewers demanded having this in the 2. or 3. rejection or something like that. Initially we went with the "default" scope of the profile but on the latest build we change that to absolute minimum data collection, so in the server we don't receive any personal data about the user. Just some alphanumeric ids so we can associate the stored purchases with a signed in user. Also, using the sign-in with Apple is %100 optional, no feature or iAP require the user be signed in, it is solely to store unlocked TV devices so we can re-unlock those if the user resets the TV etc. I replied to the message clarifying this and also put it in the reviewer notes but for some reason the reviewer keeps believing that it's otherwise Then the reviewer keeps believing that we do not have account deletion feature. This is also factually false, the delete account button is right next to sign out button and both of those are one the same View where the sign in with Apple button is. Also, the app has exactly two screens: One to list the detected TVs and one to upload/play videos to the connected TV. When the app is launched, the TV list screen is displayed and that's where the sign in with Apple button as well as the delete account buttons are. I simply don't understand how it is possible that the reviewer is missing out this. It is a super simple app. This is the TVs screen with sign in with Apple button with clearly indicating that it is optional and what is it for. This is the same screen after sign in with Apple completed. The delete account button is right there This is what user sees after tapping delete account. Once they tap the "Delete", the account is deleted from our servers and the user is signed out. And this is a sample of the data we store when a user signs in with Apple: It is immediately deleted if the user deletes the account. What are we doing wrong here, how to fix this? Thank you

Hi, My app MediaForge (Bundle ID: uk.mediaforge.app) was approved and is live on the Mac App Store as v1.1.2, however my in-app purchases have been stuck in "Waiting for Review" for 6 days with no movement. Product IDs: uk.mediaforge.app.annual uk.mediaforge.app.lifetime During submission I encountered a known issue where the "In-App Purchases and Subscriptions" section was completely missing from the version page in App Store Connect, making it impossible to formally attach the IAPs to the build before submitting. I have seen other developers report the same bug on these forums. The app is live and customers are unable to make purchases as a result. I have raised a support ticket but have had no response. Has anyone else experienced this recently? Is there anything I can do to progress this, or does it simply need Apple's review team to action the pending IAPs? Any help appreciated. Thanks in advance.

Body: I'm experiencing a persistent issue that has affected multiple apps I've developed, and I'm hoping to get some guidance from the community or Apple engineers. The Problem: When testing In-App Purchases, my app never enters the sandbox environment. The payment prompt does NOT show the "[Environment: Sandbox]" indicator, and I always receive error code -100 (Invalid Product Identifier). This issue has occurred across multiple apps I've built, including a previous app that I ultimately had to release as a paid download (rather than freemium with IAP) because I couldn't resolve this same problem. Now I'm facing the identical issue with my new app, "AI Job Assistant". What I've Checked (all correct): ✅ Paid App Agreement status is "Active" in App Store Connect ✅ Bundle ID matches exactly between Xcode/HBuilderX and App Store Connect ✅ Product IDs in code match those created in App Store Connect (case-sensitive, no spaces) ✅ All IAP products have complete metadata (name, description, pricing, 640x920 screenshot) ✅ Product status is "Ready to Submit" (not "Waiting for Review") ✅ I have both iOS Development certificate and iOS Distribution certificate — I am using the Development certificate for testing ✅ My provisioning profile is explicitly for Development (named "aijobDevprofile", shows "iOS Development" type) ✅ The Development profile contains my test device UDID ✅ I have fully signed out of my real Apple ID in Settings → Media & Purchases ✅ I only log into my Sandbox Tester account through the purchase prompt (not in Settings) ✅ I test on a real device (not simulator) ✅ I have tried creating multiple new Sandbox Tester accounts ✅ I have tried toggling "Cleared for Sale" off and on for all products ✅ I have waited over 24 hours after making configuration changes What I See: When I initiate a purchase, the payment prompt comes up but there is NO "[Environment: Sandbox]" text anywhere After entering my Sandbox Tester credentials, the request fails with error code -100 (Invalid Product Identifier) My Setup: Development framework: uni-app / HBuilderX (custom debug base with Development certificate and Development provisioning profile) Backend: Cloudflare Workers (handles receipt verification) Testing device: iPhone (latest iOS version) The same issue occurred with my previous app, which I never resolved and eventually gave up on IAP entirely Question: Why does my app never enter the sandbox environment despite using the correct Development certificate and Development provisioning profile? Is it possible there is an issue at the Apple developer account level that is preventing sandbox environment activation? How can I force my debug builds to connect to sandbox instead of production? I am willing to provide any additional logs or information needed. Please help. Thank you.