Printer issue with new MacOS Sonoma

I am using MacOS Sonoma 14.0 at a Macbook Pro M1 and trying to print to our print server using smb. It worked in Ventura, but now the printer jobs will stay "on hold" with the option to authenticate. When i write my credentials it will still stay "on hold" on printing. It seems that this issue also is not been fixed in MacOSX Sonoma 14.1 Beta3. I know it is a workaround with using IPP, but this protocol is block in the firewall at work for security reason. This means that i have to get printing to work by using smb. I hope Apple will fix this problem in MacOS Sonoma 14.1 Beta4 or in a new MacOS Sonoma 14.1.

Finally Apple released Sonoma 14.1 about 2 days ago.

I installed the update on a mac that has this printer isse and it works now :-) I had to remove the printer and the password for pinter queue stored in Apple Keychain. Then i had to write the smb line for the printer with username@printer-address, choose driver and print a document. Then i had to write my credentials and it worked :-)

Thank you Apple for fixing the issue with printing using SMB in MacOS Sonoma!

I have over 200 Macbook M1 computers that needs to be able to print with using smb. Is there a solution for Mac with Mac OSX Sonoma 14.0 or MacOS Sonoma 14.1 Beta3? Apple or anyone?

Seems not to be fixed in macOS Sonoma 14.1 (23B73)) :-(

I have the same problem med MacOS Sonoma 14.1 RC...do anyone have a solution for my problem with printing using smb?

Same problem here. Desperately waiting/searching for a solution...

Same here using PlanetPress SMB workflow, it shows green, but will goto pause. I could usually remove the password from the keychain and then it would work again, no such luck in 14.0 and today the same with 14.1. Really? Apple supports SMB for file sharing for years. But I can mount the SMB Hot folders and drop the PDF file and it works. Since we have multiple workflows we do add the printers using workgroup and add right from there. If you remove the printer and add again. When you try to print, Print Center says "Printer Not Found" Even though it is green in the print center. HELP!

Accepted Answer

Finally Apple released Sonoma 14.1 about 2 days ago.

I installed the update on a mac that has this printer isse and it works now :-) I had to remove the printer and the password for pinter queue stored in Apple Keychain. Then i had to write the smb line for the printer with username@printer-address, choose driver and print a document. Then i had to write my credentials and it worked :-)

Thank you Apple for fixing the issue with printing using SMB in MacOS Sonoma!

Finally Apple released Sonoma 14.1 about 2 days ago.

I installed the update on a mac that has this printer isse and it works now :-) I had to remove the printer and the password for printer queue stored in Apple Keychain. Then i had to write the smb line for the printer with username@printer-address, choose driver and print a document. Then i had to write my credentials and it worked :-)

Thank you Apple for fixing the issue with printing using SMB in MacOS Sonoma!

Finally Apple released MacOS Sonoma 14.1 about 2 days ago.

I installed the update on a mac that has this printer isse and it works now :-) I had to remove the printer and the password for pinter queue stored in Apple Keychain. Then i had to write the smb line for the printer with username@printer-address, choose driver and print a document. Then i had to write my credentials and it worked :-)

Thank you Apple and all contributers for fixing the issue with printing using SMB in MacOS Sonoma!

@Rune_Andresen-Breivang_VGS : Thanks a lot, your note about using a printer URL in the form of smb://username@printer-address pointed me into the right direction - Sonoma seems to have lost its multi-domain support with SMB printing! I can confirm, that Sonoma 14.1 works at our site now, when users authenticate with username instead of domain\username as they used to do pre-Sonoma. Note, that this works without the username@printer-address hack you proposed (i.e. we simply use smb://printer-address/queuename). But we are just lucky that it works for us, since the print server is only aware of one domain. If you have domain trusts in place you might be out of luck.

Actually, I can't tell if 14.1 did make any difference, it might have worked in 14.0 already, when not using the domain\username form for authentication.

I still consider it a bug though, that Apple is kindly asked to fix.

BTW, this is the error I get in /var/log/cups/error_log (with CUPS debug logging enabled), when using the domain\username form of authentication:

D [30/Oct/2023:09:38:27 +0100] [Job 7] rpc_open_printer: RPC error 0x16c9a011
D [30/Oct/2023:09:38:27 +0100] [Job 7] RpcOpenPrinterEx returned 0xc002001d!
E [30/Oct/2023:09:38:27 +0100] [Job 7] Unable to connect to printer

I encountered a similar problem : unable to print on a HP Laser Jet 3010 (purchased in 2014) from brand new MacBookPro with Sonoma 14.1.2. Printer queue is stopped and refuse to resume. I checked all securities and firewall settings. Finally, I solved this problem when I installed Rosetta. I reboot the MacBookPro and recreate the printer. It prints now. ;)

I have tried with "smb://username@printer-address" and it did not work for me. What worked, adding "?encryption=no" at the and of queue name: "smb://printer-address/queuename?encryption=no" After that, normal authentication "domain\username" worked.

I'm having this issue with my Epson Workforce which is 9 years old but a great printer. Now with my new iMac and Sonoma 14.1.2, I can't make it work. I don't understand some of the technical workarounds stated in this thread so I'm not sure what to do—someone please help! I need to be able to print!

I followed this thread now about 2 months and had the same problem in our company. We've helped us by temporarily joining the MacBooks into the domain (normally we use them as local non-domain clients in our Windows-Server-Environment) - then printing didn't run into the annoying issue prescribed. I'm happy that Apple has finally solved the case with the newest BETA 14.3 (23D5043d) for macOS Sonoma - with this version I'm now ready to print again normally without any changes (encryption / username and all the mentioned things above) ... Let's see when Apple will get this new behaviour into the official update for everybody.

Same problem on Sonoma 14.4 and a HP MFP 426 dw on MacBook Pro Intel

@Rune_Andresen-Breivang_VGS I have problems with Sonoma when I send something from Pronterface to the Anycubic Vyper 3D printer. Does it go into the plate at the beginning when calibrating, are the terminal commands you mentioned also the solution to my problems?

Printer issue with new MacOS Sonoma
 
 
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