When I upload a preview video to ASC (which conforms to preview specifications), the uploaded video it uploaded correctly in the first place. During upload to ASC it shows a blurred image of the first video frame. So far so good.
But, once upload is finished the video turns into a "cloud" image and says it is currently processed. The problem is that it gets stuck in the status „currently processed“ forever. I waited a few days but processing did never end.
To make it worse the landscape "cloud" image turns into a portrait when I come back to the ASC media center.
The problem :
- is reproducible
- occurs on different video files
- occurs on different appIDs
- occurs on all iPhone resolutions
This is a serious bug. I can’t finalise my app submission.
Any ideas ?