[en]
I am a enterprise app developer.
Some users can't my app because they can't verify the app. They try to verify the app but there is no response on the popup. You can see the details about popup below.
Verify "iPhone Distribution: ..." App
Verfying will use your network connection to see if the app from this enterprise developer can be used on your iPhone.
<Cancel> <Verify>
Users press a button "Verify", but there is no response.
I checked their network(vpn, wi-fi, carrier), and checked whether they can access the website "https://ppq.apple.com/". There is no problem. All is ok. But It doesn't work well.
My app ceritificate is Apple Developer Enterprise Program(it costs money). And only some users experience the issue.(most of users don't experience the issue)
How can I solve the issue?
Please help me :'(
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