Issue with Installation of App via DDM - ManagedAppDistribution.ManagedAppDistributionError

Hello Apple Community,

Issue encountered during the installation of an app via DDM (Declarative Device Management) on iOS 17.3 devices.

When applying an app configuration and managed app list status event through declarative management, the configuration is successfully applied, but the configured app is not being installed on the device. Upon closer inspection, we have identified that the error "ManagedAppDistribution.ManagedAppDistributionError" is being logged during this process.

My Configuration:

{
  "Type": "com.apple.configuration.app.managed",
  "Identifier": "com.mdm.1740e623-4361-498d-af02-b433500d58bd.ManagedAppDDM",
  "ServerToken": "1706282674113",
  "Payload": {
    "AppStoreID": "361309726",
    "InstallBehavior": {
      "License": {
        "VPPType": "Device"
      },
      "Install": "Required"
    }
  }
}

{
  "Type": "com.apple.configuration.management.status-subscriptions",
  "Identifier": "com.mdm.9c70c80f-406a-425a-8829-1025652f05c6.ManagedAppListStatus",
  "ServerToken": "1706282673976",
  "Payload": {
    "StatusItems": [
      {
        "Name": "app.managed.list"
      },
      {
        "Name": "mdm.app"
       },
       {
         ...
       }
    ]
  }
}

DDM Response:

{
  "StatusItems": {
    "management": {
      "declarations": {
        "activations": [
          {
            "active": true,
            "identifier": "DEFAULT_ACT_0",
            "valid": "valid",
            "server-token": "1706282674113"
          }
        ],
        "configurations": [
          {
            "active": true,
            "identifier": "DEFAULT_STATUS_CONFIG_0",
            "valid": "valid",
            "server-token": "3"
          },
          {
            "active": true,
            "identifier": "com.mdm.1740e623-4361-498d-af02-b433500d58bd.ManagedAppDDM",
            "valid": "valid",
            "server-token": "1706282674113"
          },
          {
            "active": true,
            "identifier": "com.mdm.9c70c80f-406a-425a-8829-1025652f05c6.ManagedAppListStatus",
            "valid": "valid",
            "server-token": "1706282673976"
          }
        ],
        "assets": [],
        "management": []
      }
    }
  },
  "Errors": [
    {
      "Reasons": [
        {
          "Code": "ManagedAppDistribution.ManagedAppDistributionError.0",
          "Description": "The operation couldn’t be completed. (ManagedAppDistribution.ManagedAppDistributionError error 0.)"
        }
      ],
      "StatusItem": "app.managed.list"
    }
  ]
}

Note : The ManagedAppDistribution framework extension appears to not be implemented in this context.

Kindly help us with this issue. Thanks in advance.

Replies

Please file a Feedback report, and include a sysdiagnose taken shortly after the failed app install report.

We have posted a feedback in Feedback Assistant portal FB13562450 - along with device sysdiagnose.