Payment problem & For 4 months the Apple Payment team has not responded to emails

Hello everyone

For a year now my partner and I have been having problems receiving payment from Apple. For a whole year we have been writing letters to the mail and not getting a constructive and clear answer. For the last 4 months we have stopped receiving any answers at all.

Can you tell me who has had problems with Apple ignoring our letters? What to do in such a case