Accept the transfer of an app, error relating to family sharing

Question

Created Apr ’17

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While accepting the transfer of an app from another team, I am receiving the error below when I complete the contract from within Agreements, Tax and Banking:

As part of Family Sharing, this app is available to all users who’ve purchased it. To complete the app transfer, you must authorize Apple to enable all previously purchased apps to be shared as part of Family Sharing on a permanent basis.

However I can't find an option to do so. Any advice on how to proceed would be gratefully received.

Regards. Tom

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Answer 1

shawkinaw OP

May ’17

Hi Tom,

I've just run into the same problem. Have you made any headway on it?

Thanks,

Dave

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Answer 2

Cristinaliny OP

May ’18

You need to log into itunesconnect.apple.com and go to "Agreements, Tax, and Banking" and complete any pending actions. Pending actions normally show as a blue button. You might need to add contact, bank and tax info. After entering all of that info, click on the Done button. It should allow to you to complete the trasfer after that. Make sure you clear the cache and cookies and restart the browser to ensure that the changes completely updated in iTunes Connect.

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