AppStoreConnect API : 500 Internal Server Error

Question

Created 2w

Replies 11

Boosts 10

Participants 12

We have been receiving this error from app store connects sales reporting API for the last hour or so. No outages reported on the Developer System Status page, but curious if anyone else is experiencing the same issue? Worked fine earlier in the day.

https://api.appstoreconnect.apple.com/v1/salesReports 500 { "errors": [{ "status": "500", "code": "UNEXPECTED_ERROR", "title": "An unexpected error occurred.", "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." }] }

Answered by App Store Connect Engineer in 791645022

Hello, thank you for these reports. We believe we have resolved this issue. If you continue to experience issues with the App Store Connect API, please contact us.

Boost

Answer 1

hello_world_bfree8 OP

2w

Same! Been getting the error since about 1 PM Eastern.

2

Answer 2

sr123123 OP

2w

Same issue occurred since about 2 AM Seoul/Korea

0

Answer 3

Ado_ OP

2w

Same issue since 23:00 BST

0

Answer 4

asdfasdf asdfasdfasdf OP

2w

Same issue here... please fix

0

Answer 5

ileites OP

2w

Same here since yesterday

0

Answer 6

DeepaR OP

2w

I have been experiencing the same problem since yesterday.

0

Answer 7

nmd2-cc OP

2w

Also getting this error when trying to submit a TestFlight build to: https://appstoreconnect.apple.com/iris/v1/betaAppReviewSubmissions

0

Answer 8

BlackSleeve OP

2w

I looked back and it seems to have started on 16 June. It is still broken as of 12:46PM ET on 18 June, 2024

0

Answer 9

MrXyfir OP

2w

Same. Has anyone else contacted Apple and gotten any update?

0

Answer 10

alefrancia OP

2w

Same here, We started getting this issue ~24 hours ago, not solved yet

0

Answer 11

App Store Connect Engineer OP

Apple

2w

Accepted Answer

Hello, thank you for these reports. We believe we have resolved this issue. If you continue to experience issues with the App Store Connect API, please contact us.

1