Gather Crash Logs for Tunnel Extension

Our iOS app also has a Safari Extension and a Packet Tunnel Extension. When trying to gather crash logs from the packet tunnel extension, we get an error like: ***@***[dot]com failed with error: Access Restricted. Even the account holder account was unable to access these crash logs. Is there any access level that does allow access, or are they restricted in all cases for all permission levels?

Gather Crash Logs for Tunnel Extension
 
 
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