External testers apparently put in a group on my behalf but the group is no where to be seen and I can no longer add external testers.

App Store Distribution & Marketing TestFlight
DropZap OP
Created Apr ’17
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Under "testers & groups", I only have "all testers" and "iTunes connect users". There is no "+" for adding testers in "all testers" and the "+" in "iTunes connect users" is only for adding internal testers. I don't have any groups shown nor do I have the option to add a group.


I had external testers before (and they still appear in "all testers") but I did not create any groups.


Maybe the problem is that I have not uploaded any builds yet?

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DropZap OP
Apr ’17

As an update on this, I was able to add an external tester via ITC's "users and roles" section.


However, this external tester does not then appear under "all testers" in the TestFlight section for my app.

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External testers apparently put in a group on my behalf but the group is no where to be seen and I can no longer add external testers.
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