We have a Web server for Apple Pass and we received a complaint from a user because the Pass is being deleted every few days from the Apple Wallet App and the user had to reinstall the pass every time.
Upon checking our server logs we found DELETE (unregister) requests that were not initiated by the user. Here are some (there are more) of those logs (I replaced some details with * for privacy):
- From July
[29/Jul/2024:23:06:30 +0000] "DELETE /apple_wallet/v1/devices/****/registrations/pass.com..*/** HTTP/1.1" 200 31 "-" "passd/1.0 CFNetwork/1496.0.7 Darwin/23.5.0"
- From August
[17/Aug/2024:22:51:33 +0000] "DELETE /apple_wallet/v1/devices/****/registrations/pass.com..*/** HTTP/1.1" 200 31 "-" "passd/1.0 CFNetwork/1498.700.2 Darwin/23.6.0"
- From September
[08/Sep/2024:23:32:11 +0000] "DELETE /apple_wallet/v1/devices/****/registrations/pass.com...*/** HTTP/1.1" 200 31 "-" "passd/1.0 CFNetwork/1498.700.2 Darwin/23.6.0"
Other information for this specific user/device:
- Phone 14 Pro Max - iOS 17.6
- User has few other passes installed but none has disappeared only our issued pass.
We are hoping to get some help from Apple to figure out why the DELETE request is being sent out to our server without being initiated by the user.
I have already filed a ticket to Apple with Case-ID: 9315232 But I haven't gotten any feedback after a few weeks and some follow ups.
