Hi, my name is Yuki. I'm developing an application with generative AI for junior and high school students based on the Nocode tool "bubble" (BDK Native). I want to upload this app to the App Store, however, a notch-like interface element is appearing only in the iPad environment, which is causing my app to fail App Store review.
I've reached out to the BDK Native support team about this issue, but they were unable to identify the cause and only offered a refund as a solution. This is particularly frustrating as I'm unable to proceed with the App Store publication, and time is passing without a resolution.
Technical details:
- The notch appears only on iPad devices
- The issue is not present on iPhone versions
- The app was built using bubble/BDK Native
- Multiple App Store submissions have been rejected due to this UI issue
Has anyone encountered a similar issue or knows how to resolve this iPad-specific interface problem? Any guidance or suggestions would be greatly appreciated, as this is blocking our app's release.
Thank you in advance for your help!