Hi all! Our app is published on the app store and from an iPhone we can grab the store URL (if eg name is 'test' and id is '123')
https://apps.apple.com/us/app/test/id123
This works perfectly if you open the link from an iPhone, but when you open it from any desktop (multiple devices, multiple browsers tested) it does a 301 redirect back to itself and the browser eg Chrome says 'This page isn’t working. apps.apple.com redirected you too many times.'
This seems to only be happening to our app and we can't figure out what's going on. Our app isn't viewable by Google Searching either. New builds hasn't fixed it (we thought maybe some Apple caching issue) and it doesn't seem like we could change the app / SKU URL either to try to force a rest.
Thank you so much to anyone with insight!