Need Help on Crash Report

Question

Created Dec ’24

Replies 0

Boosts 0

Participants 1

Hi, My iphone 12 has been restarting unexpectedly, and often followed by wifi, bluetooth, and airdrop grayed out. I had to force restart/shutdown several times to turn it on again. Found this analytics after crash. Please help if somebody know what this means:

ExcUserFault_CategoriesService-2024-12-23-064503.ips

{"is_simulated":1,"app_name":"CategoriesService","timestamp":"2024-12-23 06:45:03.00 +0700","app_version":"1.0","slice_uuid":"fa09aada-afe0-3b26-af82-bade69111f11","build_version":"1","platform":2,"bundleID":"com.apple.ctcategories.service","share_with_app_devs":0,"is_first_party":1,"bug_type":"308","os_version":"iPhone OS 18.0 (22A3354)","roots_installed":0,"name":"CategoriesService","incident_id":"E6D8BCB9-A16D-496D-9788-158E4B22368B"}
{
  "uptime" : 2400,
  "procRole" : "Unspecified",
  "version" : 2,
  "userID" : 0,
  "deployVersion" : 210,
  "modelCode" : "iPhone13,2",
  "coalitionID" : 398,
  "osVersion" : {
    "isEmbedded" : true,
    "train" : "iPhone OS 18.0",
    "releaseType" : "User",
    "build" : "22A3354"
  },
  "captureTime" : "2024-12-23 06:45:03.0319 +0700",
  "codeSigningMonitor" : 1,
  "incident" : "E6D8BCB9-A16D-496D-9788-158E4B22368B",
  "pid" : 584,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "308",
  "procStartAbsTime" : 58670067192,
  "procName" : "CategoriesService",
  "procPath" : "\/System\/Library\/PrivateFrameworks\/Categories.framework\/XPCServices\/CategoriesService.xpc\/CategoriesService",
  "bundleInfo" : {"CFBundleShortVersionString":"1.0","CFBundleVersion":"1","CFBundleIdentifier":"com.apple.ctcategories.service"},
  "parentPid" : 1,
  "coalitionName" : "com.apple.osanalytics.osanalyticshelper",
  "crashReporterKey" : "2f453f74d7f5d0407f5714b8588cacf03434f937",
  "wasUnlockedSinceBoot" : 1,
  "isLocked" : 0,
  "codeSigningValidationCategory" : 0,
  "codeSigningTrustLevel" : 0,
  "bootSessionUUID" : "ED58C114-62B1-41B5-82FB-60C8D6509F8D",
  "basebandVersion" : "5.02.06",
  "isLightWeightCorpse" : 1,
  "exception" : {"codes":"0x6000000000000007, 0x0000000000000009","reason":9,"message":"namespc 7 reason_code 0x0000000000000009","subtype":"GUARD_TYPE_USER","type":"EXC_GUARD","rawCodes":[6917529027641081863,9],"namespc":7},
  "termination" : {"flags":518,"code":9,"namespace":"LIBXPC","indicator":"XPC_EXIT_REASON_FAULT"},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":34418,"threadState":{"x":[{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0},{"value":0}],"flavor":"ARM_THREAD_STATE64","lr":{"value":0},"cpsr":{"value":0},"fp":{"value":0},"sp":{"value":0},"esr":{"value":0,"description":" Address size fault"},"pc":{"value":0,"matchesCrashFrame":0},"far":{"value":0}},"frames":[{"imageOffset":1388500196,"imageIndex":0},{"imageOffset":2317002540,"imageIndex":0},{"imageOffset":2317091156,"imageIndex":0},{"imageOffset":2317092948,"imageIndex":0},{"imageOffset":1439086324,"imageIndex":0},{"imageOffset":178839760,"imageIndex":0},{"imageOffset":178845976,"imageIndex":0},{"imageOffset":1439088500,"imageIndex":0},{"imageOffset":1439086480,"imageIndex":0},{"imageOffset":178839760,"imageIndex":0},{"imageOffset":178845976,"imageIndex":0},{"imageOffset":1439080872,"imageIndex":0},{"imageOffset":69837336,"imageIndex":0},{"imageOffset":69836760,"imageIndex":0},{"imageOffset":69895180,"imageIndex":0},{"imageOffset":69894116,"imageIndex":0},{"imageOffset":69892696,"imageIndex":0},{"imageOffset":178832240,"imageIndex":0},{"imageOffset":178839760,"imageIndex":0},{"imageOffset":178869976,"imageIndex":0},{"imageOffset":178872852,"imageIndex":0},{"imageOffset":178917976,"imageIndex":0},{"imageOffset":178916004,"imageIndex":0},{"imageOffset":2316696700,"imageIndex":0},{"imageOffset":2316682376,"imageIndex":0}]}],
  "usedImages" : [
  {
    "size" : 3690835960,
    "source" : "S",
    "base" : 6442450944,
    "uuid" : "ec4319af-981a-33cf-940e-405fff8ee935"
  }
],
  "legacyInfo" : {
  "threadTriggered" : {

  }
},
  "trialInfo" : {
  "rollouts" : [

  ],
  "experiments" : [

  ]
},
  "reportNotes" : [
  "PC register does not match crashing frame (0x0 vs 0x1D2C2D4E4)"
]
}

Boost