Hello,
I am facing a recurring issue during the review process of my app, FlexicX, and I am struggling to understand the exact concerns raised by the App Store Review Team under Guideline 4.3.
Each time I submit my app, I receive a response stating that it duplicates the content and functionality of other apps already on the App Store and is therefore considered a form of spam. However, no specific examples or comparisons are provided to help me understand which parts of my app are considered problematic or why.
I submitted an appeal over a week ago but have not received any substantive response. Each time I contact support, I receive nearly identical replies, reiterating that the app duplicates functionality, but no clarification is given as to what exactly they believe is duplicated. This lack of detail is incredibly frustrating and makes it feel like the guidance is to simply “throw out the app and remake it,” which is neither realistic nor fair.
FlexicX is a highly innovative game that has already garnered a large following. It has hundreds of thousands of downloads on Google Play and a growing community eagerly awaiting its release on iOS. The game has a dedicated YouTube channel where players share their excitement, gameplay, and feedback.
Our game offers unique and groundbreaking features, including: • A proprietary softbody physics engine that delivers realistic, real-time deformation and energy transfer. • The ability to grab, drag, and manipulate vehicles with a finger, providing unparalleled interactivity. • Advanced replay functionality, allowing players to save and review their gameplay. • The option to program movements for AI-controlled bots, creating dynamic and engaging scenarios. • A variety of realistic crash scenarios and customizable vehicles for players to experiment with. • High-performance softbody physics that run smoothly even on mobile devices. • A focus on realism and creativity, enabling players to explore car destruction in ways not possible in any other app.
Despite these unique features, I continue to receive feedback asking me to make the app “unique.” However, without clear examples or detailed explanations of what aspects are being flagged, it is extremely difficult to understand how to address this feedback.
I understand the importance of maintaining a diverse ecosystem on the App Store, but our app is truly one of a kind. While some apps may claim to have “softbody” physics, their implementations are often superficial or static. FlexicX is the only app that provides a full-fledged, real-time softbody physics experience, delivering unparalleled realism and excitement to players.
Our community is eagerly waiting for the iOS version of the game, and it is disheartening to be unable to move forward due to vague and unclear feedback.
Could anyone provide advice or share their experience in addressing such issues? Is there a way to request more detailed feedback or examples from the review team to better understand their concerns? Without this, it feels impossible to know how to proceed.
Thank you for your time and support!