Rejected for Guideline 4.3a - Spam

Hello,

I posted this on one of the other forums, but I think it fits better here.

One of our apps has been rejected under Guideline 4.3 for spam.

Our studio has been on the App Store for 10+ years and this particular app has been available for over two years without previous issue.

We have submitted a couple responses to the original rejection outlining why we think our app is unique and not spam and unfortunately we have been rejected. I have also submitted an appeal and requested a phone call.

This is compounded by a live issue happening in our app right now that requires a build to unblock. I added that to our review notes for submission but was rejected.

We believe we have been flagged as spam in error and would like to release builds to our active players ASAP to get them unblocked and provide further value to them.

Beyond submitting an appeal and requesting a call is there anything else I can do?

Our rejection was lifted, seems our appeal was accepted. This is good news, but I do still wish I could have talked to someone directly to ensure we don't get flagged for spam again on our apps.

Rejected for Guideline 4.3a - Spam
 
 
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