Issue with population of APN Settings on iOS Devices via OTA Configuration

Hello everybody,

We are trying to configure Device APN settings by sending IOS device configuration profiles through OTA. Please refer below url for details which we are following : https://developer.apple.com/library/archive/documentation/NetworkingInternet/Conceptual/iPhoneOTAConfiguration/Introduction/Introduction.html#//apple_ref/doc/uid/TP40009505

We’ve encountered an issue where the APN (Access Point Name) settings are not populating correctly on iOS devices, even though we are sending the configuration via our Device Management Center (DMC) and the configuration message is being pushed correctly over the air (OTA).

Path to the APN fields: Settings > Mobile > Mobile Data Network > APN

Tested iOS version: 17.3, 17.5, 18.2, 18.3

  1. Configuration message received:

  1. Configuration message installed:

  1. APN fields are empty:

Could you give us any suggestions ?

Thank you very much.

Hi all,

in addition posting some other test with IPHONE SE iOS version 11.4.x.

  1. We received the settings

  1. We installed the settings

  1. APN is updated

Hello,

we also tested another iOS versions.

v12 - APN is updated in mobile networks v16 - APN is not update in mobile networks

Thank you in advance for your answer.

Issue with population of APN Settings on iOS Devices via OTA Configuration
 
 
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