Day 11: No Progress Despite Assurances of Expedited Review

Apple App Review Team, what is going on?

Yesterday, I was assured that my app review was being "expedited." Yet, here we are—Day 11—and absolutely nothing has changed. The app remains stuck "In Review" with zero progress.

This is beyond frustrating. It is actively damaging my business, my users, and the trust developers have in the App Store review process. I have followed every proper channel—daily support tickets, expedited review requests, even a direct call with an Apple representative—yet I am still met with the same vague, non-committal responses.

Let me be clear: This is not an acceptable way to handle app reviews. Developers cannot operate under these unpredictable and arbitrary delays. The app is one of the most successful indie apps on visionOS, and this treatment is completely unjustified.

I need real action. Today. Not another canned response, not another “we need additional time”—real progress and real accountability.

Do better!

App ID: 6737148404

I just don't understand, it's just a feature update and should only take 5 minutes at most. But even the review is in the expedited queue, still nobody picks up the task.

I'm losing my mind here!

11 days, and still need "additional time", given the fact that nobody has ever picked up the ticket? What an awful excuse.

Thank you for your post. We're investigating this currently. A representative from App Review will contact you shortly to provide further assistance. If you continue to experience issues during review, please contact us.

Day 11: No Progress Despite Assurances of Expedited Review
 
 
Q