Hello,
Our app has already received approval for using the Family Controls API. However, when we added an extension, we were informed that an additional approval was required. Unfortunately, our request was rejected.
Apple Support advised us to include "Describing use of required reason API" in the privacyInfo
file, but after reviewing the documentation, we couldn't find any relevant information specifically for the Family Controls API.
Questions:
- How should we describe the use of Family Controls API in the
privacyInfo
file? - What does the rejection reason "Enterprise use not approved" specifically mean?
- Why is additional approval required for the extension, and how can we resolve this?
Background:
- Initial Approval: Our app was approved to use the Family Controls API.
- Extension Submission: We submitted an extension requiring additional approval, but it was rejected.
- Follow-up Inquiry: Apple Support instructed us to include a description in
privacyInfo
, but no relevant details for Family Controls API were found. - Further Inquiry: We asked for clarification, and Apple Support referred us to DTS.
- DTS Response: They requested that we post our question on the Apple Developer Forums before they can review it.
If anyone has insights, guidelines, or previous experience with this approval process, we would greatly appreciate your help.
Thank you!