Hello everyone, my application has been stuck in the "Information Submitted" status of Apple's review process for several weeks now. The system shows "Thanks for providing additional information—it is currently processing and will be reviewed shortly,"
but there has been no progress.
During this time, I cannot access App Store Connect, and payments may be delayed. This situation has continued for weeks, seriously affecting my development and operational plans.
Has anyone experienced a similar situation? Are there any methods to contact Apple to expedite the process or understand the specific reason for the delay? What additional information should I provide to move the review process forward?
Thank you for your suggestions and help!
@Apple