Hello, I’ve uploaded an initial build of my iOS app with a subscription, but it was rejected under 2.1.0 Performance: App Completeness.
After some investigation, it seems that the Apple review team is unable to fetch products. The following codes:
First One was
SubscriptionStoreView(groupID: "my_new_subscription_group_id"
Second One was
SubscriptionStoreView(productIDs: ["subscription_id_1", "subscrption_id_2"]
is returning an empty array.
I'm searching for the solution about a week. But today, another app review was rejected.
In the App Store Connect, It says that the initial submission of the subscription have to be with the build. But, I can't get app review completed with unapproved subscription.
Here’s what I’ve tried so far:
- Refactored the codes with groupID to productsIDs (didn't work)
- Checked .storeProductTask part (didn't work)
- Added some certificates if that helps to work (didn't work)
- The subscription were added to the binary with the first build.
- I checked the subscription is now "Waiting for Review" never "Approved". (I think the Approve should be first before the app review completed. If I'm wrong please let me know.)
- Updated the subscription information in App Store Connect and verified that the information is reflected in the app (to rule out any ID mismatches).
- Reviewed all agreements to ensure no missing signatures. (A few sources online suggested that this could potentially cause issues with subscription for the review team.)
Despite these steps, the app continues to be rejected for the same reason. I’m struggling to understand how products are successfully fetched for testers via TestFlight while the review team repeatedly sees zero products.
Any guidance on how to resolve this would be greatly appreciated.
Thank you.
