hi
I logged in with the ADM user on the platform, and I'm trying to add a new user with a DEV profile. When I go through the step of verifying the connection code, an error simply appears: "It is not possible to create your account at this time." I've already changed my browser, I've already changed my phone, but the same error persists.
Can you please share some screenshots of this message? Also, it would be helpful if you can clarify what you mean by ADM user, and changing your browser and phone, and if this is in relation to Xcode, the Developer Portal, or something else entirely.
— Ed Ford, DTS Engineer
hi, tks for help,
When accessing my administrator user account where I can create users to have access to upload applications within the platform, when registering a new user, an error appears. I have several application developer users, but when adding a new one, an error occurs. The error in the image, I've already changed browsers, changed phones, and the same error persists. right after entering the code to verify the account.
Thanks for that clarification. You should contact the Developer Program support team for assistance with account-related issues such as this.
— Ed Ford, DTS Engineer